Customer Service Representative - Horsesknowthewayhome - San Antonio, TX





Our Mission is to make a positive difference in the lives of others by using the model of ‘The Horse’ to achieve freedom from limiting thoughts in order to make a true connection with oneself and create Movement: movement toward what feels natural to every individual.

Using a fun interactive setting, we bring clarity to existing personal development principles and natural laws.

We are seeking hard-working, dedicated professionals to join our team in Texas.


Responsibilities:

*Provide product information to existing and prospective customers via email and telephone

*Answer customer order inquiries via email and telephone

*Manage ongoing customer correspondence through internal ticketing system

*Escalate appropriate issues to the corresponding individual / department

*Perform other related tasks as required


Minimum requirements:

*High School or Equivalent required

*Previous customer service experience preferred but not required

*Must possess strong communication skills

*Must possess strong conflict management / resolution skills

*Must be able to function independently and as part of a larger team

*Must have strong computer skills, including MS Word, Outlook, Excel, good typing skills a must!


Work Environment:

Casual office environment with personable staff.


Language skills:

Must speak / write fluent English.


Salary range is $60000-$65000.






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