Providing Customer Care services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer´s inquiry and exceeding his/her expectations in doing this.
Working together with team leaders and trainers to constantly keep your knowledge current.
Making sure that the customer is satisfied with the entire customer service experience, every time.
Requirements
- Full fluency in English and Spanish (speaking and writing). Speaking additional languages is a big plus.
- Experience with computers and technology products.
- Experience in a Customer Service environment, Call Center or an international business setting.
- Being a quick learner, and open to working with new technologies and products.
- Flexibility, strong communication skills and being good at multitasking and problem solving.
- Full time availability.
- Owning a dedicated, quiet work space that is located within your own residence.
PC requirements
- 4GB of RAM
- Processor: Intel Core i5 (or better/similar)
- Windows 7 or 8.1
- Acceptable Internet speed: 1.0 Mbps (upload) and 0.5 Mbps (download)
We offer a job where you can:
- Work from the comfort of your own home
- Be mobile; you are not limited to living in any specific region
- Receive training on the latest developments in gaming and consumer electronics devices
- Be part of an international team of colleagues from all over the globe
Interested?
Click the button below to apply right away!
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