Front Desk Clerk: 7:00a.m.-3:00p.m., 3:00p.m.-11:00p.m.
Applicant requirements:
- High School Diploma or GED required.
- Previous front desk experience highly preferred .
- Prior experience in Microsoft word, Excel
- Ability to work well and collaborate with others.
- Excellent customer service skills.
- Able to work a flexible schedule .
- Able to work weekend and holidays .
- Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
- Efficiently handles all payments received whether they are cash, credit card
- Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues.
- Offers guests assistance whenever possible.
- Responsible for resolving escalated customer relations issues.
- Answers inquiries pertaining to hotel policies and services.
- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
- Ensures systems and procedures are in place and followed for guest safety and security.
Job Type: Part-time
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Please review all application instructions before applying to Best Western West Mornoe.
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