United States of America: Chief Operating Officer


REPORTS TO: CEO & President


FLSA STATUS / UNION AFFILIATION Exempt / Non-Union


EngenderHealth is a leading global women’s health organization committed to ensuring that every pregnancy is planned, every child is wanted, and every mother has the best chance at survival. In 20 countries around the world, we train health care professionals and partner with governments and communities to make high-quality family planning and sexual and reproductive health services available—today and for generations to come.


JOB SUMMARY:


Working closely with and reporting to the President, the Chief Operating Officer (“COO”) will oversee and manage the following operational business functions: Compliance, Grants and Contracts, Procurement, Information Technology, Human Resources, and Facilities and Administration. He/She will build and lead a team focused on high performance, accountability and delivering client-focused solutions and ‘best in class’ operational effectiveness that enables delivery of programmatic mission. The COO partners with senior technical leadership to translate the programmatic needs in the field into effective and efficient operational deliverables.The COO will provide a strategic voice in evaluation and management of risks in all parts of the organization. He/She will also be responsible for providing management and analysis to enable strategic decision-making and action across EngenderHealth.


RESPONSIBILITIES:


· Represent the organization with external stakeholders as required, serving as a spokesperson in conjunction with the CEO as appropriate.


· Define and manage a system of appropriate risk management and compliance for EngenderHealth in all locations.


· Develop and implement appropriate policies, systems and procedures for establishment, implementation and oversight of grants and contracts.


· Strengthen capacity for expanded grant and sub-award management system.


· Build and lead cross-functional teams to ensure appropriate operational start up and close down of new locations and projects, including on-going management and oversight of EngenderHealth’s various domestic and international office locations, provision of required registrations, identification of appropriate facilities, health and safety management, management of leases, and insurance.


· Identify appropriate governance structures for sustaining EngenderHealth’s country presence including leading the development of intercompany agreements, identification of capacity building needs, strengthening local operations functions for greater self-reliance, and leading country transition plans as needed.


· Ensure the provision of appropriate business continuity and emergency planning for all locations including on-going and ‘ad hoc’ safety and security measures as required.


· Improve efficiency and effectiveness of the organization through the identification, implementation and on-going management of ‘leading-edge’, cost-effective information technology and systems-based operational solutions for the organization. Ensure on-going review of strategies for delivery of technology and systems to meet changing needs of the organization.


· Lead development and introduction of efficient and effective document and data management policies and processes to facilitate effective oversight and management.


· Ensure provision of appropriate policies, systems and procedures for procurement and asset management across the organization.


· Provide regular reports regarding operational effectiveness to the Audit and Finance Committees of the Board.


· Lead and direct teams to ensure appropriate analysis and response to audit findings and timely implementation of improvement of systems, processes and procedures as necessary.


· Lead the development and operationalization of an organizational accountability framework.


· Ensure talent management and development efforts are strategic.


EDUCATION, EXPERIENCE & CERTIFICATIONS:


· Master’s degree in Business Administration or equivalent.


· Minimum 15 years of strategic operations, budget and financial management experience with an international organization with multiple offices (ideally including the developing world).


KNOWLEDGE, SKILLS AND ABILITIES:


· Demonstrated understanding of non-profit financial management in a global context.


· Experience with USAID or other U.S. government-funded programs and experience in management and analysis of multiple revenue streams.


· Inspiring leadership skills including demonstrated experience in building and leading high-performing teams to achieve measurable results in global environments.


· Demonstrated cross-cultural sensitivity is essential with direct experience of working overseas, particularly in the developing world.


· Demonstrated experience of improving business effectiveness and efficiency and identifying and implementing “best practice” technologies.


· Excellent written and verbal communication skills with proven influencing and negotiating skills.


· High level of motivation with a decisive solutions-based approach.


· Thoughtful and analytical with the ability to be clear-minded in the face of ambiguity.


· Proven project management skills including ability to direct multiple assignments, meet deadlines, work flexibly in a dynamic, fast-paced environment while maintaining attention to detail.


· An excellent team player with strong interpersonal skills.


· Must be willing to travel approximately 30% of time to international locations.


· Must be comfortable and respectful of EngenderHealth’s programming that promotes women’s rights, gender equality, sexual diversity and LGBTQ rights.




How to apply:


Please visit the Careers page on our website, www.EngenderHealth.org. Search for the position under “New York” and submit an application along with cover letter.


EngenderHealth provides equal employment opportunities (EEO) to all employees and applicants for employment, without regard to race, creed, ancestry, citizenship, religion, color, gender, gender identity, gender expression, age, national origin, political belief, sexual orientation, genetic information, status as a victim of domestic violence, marital status, disability or any other protected characteristic or status under applicable federal, state and local laws.


EngenderHealth complies with applicable federal, state and local laws governing non-discrimination in employment in every location in the United States in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.





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