United States of America: Program Manager, Global Programs


JOB SUMMARY


As a member of the NY program team, the Program Manager (PM), Global Program manages implementation and provides effective support to the global program portfolio. The Program Manager works to increase departmental efficiency through the development and maintenance of management systems. S/he provides required and requested support to the global technical directors and the regional program director for Latin America and the Caribbean (LAC). S/he coordinates, monitors and supports grant-related activities in the assigned country programs and works in close collaboration with Development to support grants/contract management, proposal writing and donor reporting. The Program Manager serves as the main information and knowledge resource for the whole organization; s/he ensures communication to and from regional and country offices, and clinical training programs, ensuring relevant and timely sharing of program related information.


REPORTING & WORKING RELATIONSHIPS


The Program Manager, Global Programs reports directly to the Director, Program Development & Quality. S/he supports all the Global Technical Directors including: Director of M&E, Director of Telehealth and Program Technology, the Director of Faculty Relations, the Director of Advocacy and the Global Medical Director, as well as the Regional Program Director, LAC. S/he also manages the Program Coordinator, Global Programs and works closely with the Program Associate, Global Programs. Finally, the PM liaises closely with the Development and Finance departments.


ESSENTIAL JOB FUNCTIONS


· Support global technical directors and LAC regional program director in achieving their work goals.


· Manage the day-to-day implementation of the Global Program Portfolio, including clinical training activities (Hospital based programs, Flying Eye Hospital, fellowships, and Orbis Modular education).


· Provide development and management support to LAC (20%), project pilots, technical projects and new projects managed from OI – New York.


· Contribute to discrete technical work on thematic issues related to clinical services, clinical education & training, and program development.


· Develop and maintain management systems to ensure efficient management and effective support to global programs.


· Help develop programmatic tools, guidelines and resources to support management systems


· Participate and/or lead field, regional and global level training on aforementioned tools, guidelines and resources.


· Provide support in contract/grant management especially documentation and organization, for the overall effective implementation of the global program portfolio (In close collaboration with development).


· Act as the key liaison with Development, providing necessary information on Orbis International & Affiliates program portfolio and support the development of proposals and report writing.


· Organize key global meetings, including agenda development, coordination of participants and overseeing logistics


· Participate in the Flying Eye Hospital planning visits and projects, as required.


· Supervise the Program Coordinator, Global Programs


QUALIFICATIONS & EXPERIENCE:


· Bachelor’s or equivalent degree; Masters Degree in International Development/Public Health or related degree preferred


· Minimum 5 years public health project management experience, preferably in an international NGO


· Proven experience in design and delivery of international development programs.


· Proven experience in proposal development and grants management.


· Experience in international eye health preferred.


· Experience in adult education, capacity building and/or clinical training activities A plus.


SKILLS & ABILITIES:


· Good communication skills with excellent verbal and written English, Spanish language skills will be an advantage.


· Flexible, pro-active, and open-minded work style: the ability to work productively both independently and in a team-based environment


· Demonstrated report and proposal-writing skills


· High degree of computer literacy including MS Office, presentation software and knowledge resource databases, search engines etc.


· Knowledge of quality improvement methodologies A plus


· Ability to travel internationally 30% of the time





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