Overview
Are you ready to join an organization where you can make a substantial impact on family focused, Christian ministries? America’s Thrift Stores is recruiting Sales Associates for our 18 stores. We are looking for Cashiers, Sale Floor Merchandisers and Customer Service Team Members. Our search is focused on people with great customer service skills, combined with a great work ethic and a passion for helping people. Successful candidates will drive sales through exceptional customer service, proper display set-up and maintenance, merchandise presentation and cleanliness for operational excellence. We are recruiting outgoing self-starters, who are results-oriented, and thrive in a fast-paced environment. This position provides a unique opportunity for those looking to combine their passion for business with a chance to give back to their communities.
Essential Duties and Responsibilities: The Team Member provides excellent Customer Service by:
Talking to every customer within two minutes of their arrival
Answering Customer requests promptly
Assisting Customers in finding merchandise.
Answering cash register calls promptly
Operating the register when needed
Demonstrating a high sense of urgency with all assignments
Following proper procedures for handling claims merchandise
Being knowledgeable about products, discounts, and company mission
Providing assistance to the front end Associates with pricing
Remains knowledgeable regarding all areas of the store operation The Team Member maintains a properly merchandised department through:
Zoning the department
Ensuring the merchandise is properly signed and priced
Maintaining features Following proper procedures for: Hanging
Dropping
Pricing opportunities
Discounts
Company Signage
Housekeeping Practices safe work habits by: Cleaning all spills quickly
Following all safety and emergency policies and procedures
Keeping the floor clear of all objects
Properly using all ladders and ensuring they are not left on the sales floor
Ensuring all displays are secured in a safe and proper manner
Ensuring Occupational Health and Safety Act guidelines are being followed properly
Being knowledgeable about emergency and safety procedures Qualifications:
Must like people
Must be an avid shopper and knowledge able in diverse brands and clothing quality.
Strong customer service orientation.
Excellent communicator and one that seeks the customer out as a means to interact
Capable of building and sustaining relationships with a variety of individuals
Able to accurately keep records and communicate daily progress to management
Demonstrated ability to simultaneously manage multiple activities at one time.
Naturally mission driven, guided by core values. Education: High School Degree, GED or equivalent work experiences.
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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