Customer Service/Order Entry - Professional Office Services, Inc. - Waterloo, IA

Customer Service – Order Entry/Call Center The healthcare industry is rapidly changing. Patients want more personalized care and communication whether it’s sent to their mobile, laptop or mailbox. The patient/provider relationship has never been more important to practices. For more than 40 years, POS Professional Office Services, Inc. has worked with 30,000-plus medical practices to improve their patient communications and practice profitability! Our solutions include Print. Statement Processing. Digital Messaging. Patient Surveys. POS sets itself apart from the competition by integrating and branding all of a practice’s communications to create loyalty and better relationships with patients. To learn more about our dynamic privately held corporation, visit www.poscorp.com. We are currently seeking candidates for an Order Entry/Call Center position in our Customer Care department at our corporate offices in Waterloo. This unique, customer service opportunity involves: Receives incoming calls and orders from customers throughout the United States to facilitate the ordering of products and services. Processes orders received over the web, email, faxes, mail and phone. Analyses documents used in ordering process for accuracy and calculates price and checks for other related item specifications. Serves as key contact for customer’s questions on balances, billing, and order status information. Normal hours will be: 9:30 a.m. to 6:00 p.m., Monday – Friday. Starting Pay range is $13:00 to $16.00 per hour commensurate with experience. We seek candidates with the following credentials: Previous customer service or related experience. Excellent speaking and listening skills. Quality and accuracy oriented, with data-entry, business math and computer skills. Flexibility in a team environment. This position offers an excellent opportunity for personal and professional growth. This includes a competitive base salary and benefit program including medical, dental, drug card, vision, life, disability, and 401(k) plan. Employment application available at www.poscorp.com. For immediate consideration, please email/fax/send resume and cover letter with salary requirements to: Human Resources Department POS Professional Office Services, Inc. P.O. Box 450 Waterloo, IA 50704 FAX: 1-319-292-2843 Job Type: Full-time Local candidates only: Required experience: Customer Service: 3 years Order Entry: 3 years » Apply Now Please review all application instructions before applying to Professional Office Services, Inc..

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