Front Desk Receptionist/Check Out - Inland Eye Institute Medical Group, INC - Colton, CA






Job Summary


Essential Skills and Abilities


  • Superior interpersonal, communication and organization skills;

  • Demonstrate compliance with all provisions of safety rules and other policies;

  • Computer experience required;

  • Ability to remain pleasant, work efficiently with staff, physicians, medical groups, health plans and patients in a busy environment.

  • Demonstrate flexibility, works with minimal supervision.

  • Responds appropriately in stressful situations.

  • Knowledge of patient referral/authorizations and commonly used insurance concepts, practice and processes.

  • Understands health insurance process to facilitate patient care.

Responsibilities


  • Responsible for scheduling new and return appointments.

  • Verifies encounter slips for correct paperwork and reconciles daily schedules to fee tickets.

  • Collects patient responsible balances at check out.

  • Cover phones and check-in desk as necessary;

  • Maintain and balances cash drawer.

  • Create new patient packets and/or charts as necessary.

  • Gather no-show encounter slips and document missed appointment in computer.

  • Maintain confidentiality of all patient information in accordance with HIPAA.

  • Monitor work responsibilities; implement processes to ensure efficient flow of patients.

  • May be assigned other minor office tasks.

Education, Training and Experience
Requires a high school diploma or equivalent. Experience in a medical office environment. Computer experience with Medical Manager helpful. Bilingual in Spanish a plus. Effective problem solving skills are essential.


Job Type: Full-time


Required experience:


  • Medical Front Office: 1 year

Required education:


  • High school or equivalent

Required language:






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Please review all application instructions before applying to Inland Eye Institute Medical Group, INC.








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