This is a part-time position located at Greenwood Welcome Center in Greenwood, LA and will be limited to a work schedule not to exceed 20 hours per week. Applicants applying to this announcement should be aware that this is a part-time WAE (when actually employed) position without benefits. DUTIES: Meet and greet the general traveling public, welcoming them to Louisiana. Provide appropriate answers to questions and general information (including directions) on attractions, tours, restaurants, parks, museums, and other places of interest to visitors. Must be willing and able to work weekends and holidays, as deemed necessary.
Please refer to the “Job Specifications” tab located at the top of the LA Careers “Current Job Opportunities page” for specific information on salary ranges, minimum qualification requirements and job concepts for each level. APPLICATION PROCESS:
If interested, applicants may apply in accordance with one of the following below: ONLINE: Click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.
PAPER: Although applying online is the preferred method, paper applications are still accepted. Paper applications may be mailed or faxed using the contact information provided below. The paper application is available for download at: http://www.jobs.louisiana.gov/files/forms/EmploymentApplication.pdf
Please submit a copy of all applicable college transcript(s) to your application. This may be done by way of an attachment to your online application and/or by fax/mail with your paper application.
Applicants using an international degree as a basis to qualify for the position must attach an equivalency evaluation statement. DISQUALIFICATION:
While we would encourage all interested applicants to apply, please be aware that there are various reasons that your application may be disqualified from consideration including, but not limited, to:
Submission of a resume and/or SF-10 application in lieu of the online application or official Louisiana employment application as referenced above;
Failure to fully complete the education and work experience sections of the application;
Failure to submit an equivalency evaluation statement for an international degree by the closing of this announcement;
Failure to submit a copy of the college transcript when using college hours and/or degree to substitute for the work experience by the closing of this announcement;
Failure to include the job title, job number CRT-2016-81220-RC and completed supplemental questions (if applicable) with a paper application submission;
Failure to submit a paper application (by postmark, if mailed; or by date/time stamp, if faxed) by 11:59 p.m. on the closing date of this announcement. For further information about this vacancy, contact :
Roderick Crockett, HR Analyst
Department of Culture, Recreation and Tourism
PO Box 94361
Baton Rouge, LA 70804-9361
Email: rcrockett@crt.la.gov
FAX: 225-342-7928
The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.
Qualifications:
MINIMUM QUALIFICATIONS: One year of experience in tourism information work, public relations, customer service, or teaching. SUBSTITUTIONS: College training will substitute for the required experience on the basis of thirty semester hours for one year of experience. NOTE:
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Job Concepts:
FUNCTION OF WORK: To provide information to tourists and to perform incidental clerical and custodial functions.
LEVEL OF WORK: Entry.
SUPERVISION RECEIVED: Close from a Tourism Supervisor or higher level staff.
SUPERVISION EXERCISED: None.
LOCATION OF WORK: Department of Culture, Recreation and Tourism, Office of Tourism – Welcome Centers statewide.
JOB DISTINCTIONS: Differs from Tourism Information Counselor 2 by the degree of supervision received and the absence of experienced level duties.
Examples of Work:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED. Welcomes tourists and determines their travel interests and needs.
Provides information on localities, museums, parks, events, and other attractions to visit.
Assists travelers with hotel reservations and weather reports from the Internet.
Provides directions, shortest routes or scenic routes.
Distributes brochures and maps.
Answers questions from visitors, by phone and mail, regarding the state, its history and its culture.
Conducts research by reading industry publications, visiting travel websites and consulting with others to keep abreast of upcoming events and to broaden knowledge of the state.
Participates in educational study tours.
Keeps daily records or files; stocks brochure racks; orders supplies/brochures; performs other clerical duties.
Attains CPR certification and becomes re-certified annually.
EmoticonEmoticon