Title
HR Coordinator
Location
Washington DC
Department Name
Global Human Resources
Pact Overview
Department Overview
The Pact Human Resources team contributes to the mission and culture by fostering a worldwide work environment that inspires excellence. The HR team focuses its resources and efforts on the lifecycle quality of employee activities with ongoing attention to:,
•Employee engagement, professional development, rewards and recognition and organizational culture
•Taking what might be complicated, distant, daunting and making it simple, understandable and workable
•Assisting employees in delivering on our promise by enabling thoughtful decisions, making impact and adjusting to unforeseen circumstances– built around promoting local solutions
•Finding ways to fulfill our intent for openness, transparency and accessibility of information, rather than control, restriction and containment
•Getting stuff done, collaboration, and shared success.
Position Purpose
The HR Coordinator will ensure that the experience of our employees truly reflects the enormous appreciation and respect we have for each of them and the contributions they make every day to advancing our mission. The HR Coodinator will provide complete HR support. This person is an ambassador for HR and takes their role as the first point of contact seriously. This person plays a significant role in presenting the department’s image to internal and external stakeholders. The HR Coordinator has primary responsibility for providing a wide range of complex and confidential administrative and project support to the VP of Human Resources and the entire team. This position coordinates various activities and ensures that the department’s day-to-day operation is efficient and effective. The HR Coordinator must provide excellent customer service, demonstrate initiative, take ownership of responsibilities, and complete projects with positive results.
Key Responsibilities
•Reviews, revises and streamlines general HR procedures, templates and forms to enhance efficiency and effectiveness of the department;
•Administers HRIS database, staff changes, ensuring accuracy of employee data, designing, producing and running ongoing monthly HR reports including HR metrics, compensation, benefits, etc.;
•Assumes primary responsibility for setup, maintenance and compliance of departmental files , including: personnel files, I-9, public access folders, etc;
•Drives on-boarding and off-boarding process, orientations, paperwork, departmental coordination;
•Liaises and partners with payroll and accounting to successfully administer payroll and process departmental invoices (medical, dental, life, AD&D) for payment;
•Maintains exit interview data, identifying trends and recommending actions to address concerns;
•Assists the HR team with performance management activities, coordinating training schedules;
•Maintains the Department intranet site ensuring ease of access and accuracy of content;
•Conducts periodic internal audits of HR files to ensure compliance with IRS, DOL, ERISA, federal and state statutes and regulations; assist with compilation of statistics and material in support of affirmative action and various compliance requirements;
•Assists with recruitment activities ensuring the seamless transition from candidate to employee;
•Serves as subject matter expert for HR Information, Applicant Tracking, and Performance Management System; ensures smooth administration and training for departmental and organization wide users;
•Processes allowance requests for eligible international employees and serves as the primary owner of global mobility from pre-assignment through post-assignment which includes: HHE’s/Shipping, Housing and Education, Assignment Allowance tracking, etc.;
•Provides best in class support, service, guidance and contextual detail to expatriate, and HQ, staff for a variety of employment related questions, concerns and issues related to the full HR life cycle;
•Other duties as assigned.
The Fit (Basic Requirements)- This position is just right for you if you have:
•An incredible air of approachability and a naturally trustworthy disposition;
•A well-honed ability to solve problems and practical experience building trust and relationships, consistently demonstrating integrity and credibility;
•A hunger and ambition for excellence;
•A relentless optimism and a terrible habit of smiling;
•Bachelor’s Degree in Human Resources, related field, or an equivalent combination of education, training and work experience;
•Excellent organizational skills with the ability to manage time effectively and get stuff done;
•Ability to exercise sound and timely judgement and maintain confidentiality of sensitive information;
•Demonstrated sensitivity and discretion when handling confidential information;
•Demonstrated cross-cultural competencies;
•Demonstrated ability to be professional, calm, flexible, resilient, solution oriented, and creative;
•Excellent verbal and written communication and skills;
•Proficiency in MS Office Suite (Word, Excel, PPT, Visio) database and HRIS, etc.
Preferred Qualifications
•Minimum of six years administrative experience in a fast-paces office environment with demonstrated exceptional customer service skills;
•Knowledge of ADP, HRIS and Applicant Tracking software strongly desired;
•Experience with USAID and/or other NGO operating in donor funded environment;
•Two years’ experience with International Human Resources.
•Fluency in English and proficiency in one other language, preferably French.
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