Uncategories Contact Representative - Internal Revenue Service - Richmond, VA

Contact Representative - Internal Revenue Service - Richmond, VA

July 24, 2016





IRS Contact Representatives work primarily with taxpayers and their representatives through telephone or face-to-face contact. You would provide authoritative tax law assistance and take action where needed to resolve their tax issues, often involving delinquent situations. Actions needed might include analyzing the taxpayer’s ability to pay, initiating liens, and negotiating installment payment agreements.


Positions are located in Wage and Investment, Accounts Management, Richmond, VA.


Tour of Duty: Monday – Friday 9:30 a.m. to 6:00 p.m.


Training Tour of Duty: Shift may be adjusted Anticipated (EOD) Enter On Duty Date is November 14, 2016.


Duties
As a Contact Representative you will:


  • Provide technical assistance to individuals and/or businesses primarily through telephone interaction in a dynamic call center environment, and/or face-to-face contact;

  • Address wide range of issues/problems that require unique solutions;

  • Apply the tax code to assist taxpayers in understanding and meeting their tax responsibilities;

  • Secure, analyze and protect sensitive personal and financial information;

  • Make determinations and use sound judgment to resolve taxpayer disputes and delinquency issues; And

  • Develop, analyze and evaluate information involving the research of computerized records by accessing multiple online/database systems.

Job Type: Full-time


Salary: $15.81 /hour






» Apply Now



Please review all application instructions before applying to Internal Revenue Service.










1,821 reviews



WASHINGTON – The Internal Revenue Service today released new withholding tables that will result in more take-home pay this spring for…






Source by [author_name]




EmoticonEmoticon

Subscribe to: Post Comments (Atom)