Many businesses are data driven, but perhaps none so much as Microsoft. A great deal of effort is spent on using masses of data to understand user behaviors to inform and improve upon Microsoft’s products and marketing efforts.
We are the Consumer Data and Analytics team focused on advanced data mining and data capabilities impacting Microsoft’s consumer product and marketing efforts. We are looking for an experienced Technical Data Analyst who is passionate to work with and analyze big data to drive insights across complex business questions. We have petabytes of data being collected and we convert data into insights, and drive enhanced customer experience and improved business performance by enabling data-driven decisions.
Job Description:
The ideal candidate should be self-directed, passionate about data, and focused on delivering the right results. The candidate should be able to apply programming acumen and a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in a concise and effective manner. Technical aptitude and programming skills are necessary in this role. The candidate should also be an effective communicator capable of independently driving issues to resolution and communicating insights to both technical and non-technical audiences. The role requires incubating, developing, testing and iteratively improving on BI capabilities to understand the product(s) in depth so as to provide key insights to shape product and marketing actions, thereby improving customer experience and usage of the product(s).
Core Responsibilities:
Build a holistic understanding of our product features, its customer, the BI data infrastructure & environment, and business goals
Develop powerful visualization on customer behavior and usage and become SMEs for the product(s)
Analyze and validate data using statistical tools to answer product and business questions, to drive product and marketing actions
Build and maintain Learning Plans for the product(s) with key analytical questions to address and investigations on data quality
Interface with business users and engineering teams to bridge the gap in terms of data needs and business term/logic understanding
Leverage industry best practices in establishing repeatable BI practices, principles & processes
Leverage team members across BI, for data & analysis needs
Refine, improve and centralize team capabilities and share to the broader business and analytical community
Manage external vendor relationships onshore & offshore, as needed
Key Skills, Competencies, Qualifications:
Unique mix of technical, development, project and program management skills
Ability to understand, translate and map business and product questions into analyses projects
Expertise in database technology with solid understanding SQL Server, solid understanding of SSIS, solid understanding of SSAS / n-dimensional cubes
Experience in analyzing big data using statistical tools such as SQL, C# and statistics
Experience with unstructured datasets (Hadoop and/or Cosmos)
Solid experience building business intelligence solutions (data warehouse, datamart, ETL, Reports, Powerpivots) and ability to understand instrumentation and devise technical solutions
Proficiency in advanced Excel functions (e.g., creating formulas, pivot tables) and PowerBI
Knowledge of SAS, SPSS, Tableau, Adobe Insights or similar analytic software
Strong business acumen
Excellent collaborative skills, consultative and customer-facing skills, strong client services orientation
Ability to influence diverse audiences and build strong partnerships with stakeholders
Strong ability to articulate vision, requirements & benefits, providing a solid rationale to multiple business and technical partners
Self-motivated, agile and driven to think out-of-the-box on key
5-8+ years relevant experience; College degree required, MSc/MA/MBA preferred
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
MBD&E ANMAREQ 895327