Part Time Customer Service Representative - City of Somerville - Somerville, MA

Part Time Customer Service Representative - City of Somerville - Somerville, MA

The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position.

As an essential employee, the Customer Service Representative answers all incoming requests in a friendly manner, responds to routine questions and takes complaints from both City staff as well as the general public; inputs and/or logs information received into the contact center’s Customer Relationship Management system; directs requests to the appropriate department or agency for further action; assisting constituents with the resolution to problems, questions and concerns.

Maintains a professional relationships and demeanor with internal and external customers providing all services with accuracy, courtesy and patience by gathering information, creating work orders, dispatching work to specific departments, responding to routine questions, taking and reporting complaints and contacting other departments and customers as needed to ensure that work was completed.


Must be able to retain specific knowledge of related computer software systems required to perform duties and operations relating to issuance of work orders and and/or information requests. Fulfills all other customer service duties inside the City in-person welcome desk and telephone contact center; provides assistance and information related to departmental procedures, services, fees, forms, or other issues; responds to routine questions, complaints or requests for service; initiates problem resolution.


Assists with other contact center duties, such as emergency operations, special projects, and training responsibilities or other similar tasks.


Requirements:

Employee is required to –

  • Initiate transmission on and respond to all telephone calls, emails, social media posts, facsimile transmissions, face to face interactions from residents in a professional and timely manner.

  • Create and maintains requests in the Customer Resource Management System for constituents and employees

  • Create databases and reports as needed.

  • Categorize issue types for both internal and external use.

  • Provide assistance to residents for DPW, Traffic and Parking, family advocacy referrals and other issues of concern.

  • Make technical changes to the Customer Resource Management System.

  • Organize the City’s web site to enable constituent use.

  • Monitor all social media sites, local newspapers and local television stations for upcoming local events and issues that may directly impact customers on a daily basis.

  • Attend community and other city-sponsored events providing information about the City and 311

  • Refer to departmental operating procedures, administrative policies, regulations, standards, and/or reference manuals and other sources in performing assigned job duties.

Ability to deal with and relate to people beyond simply giving and receiving instructions. Must be able to adapt to and perform under moderate stress when confronted with an emergency.


Ability to meet and interact with the public effectively and appropriately; ability to handle problems and emergencies effectively; ability to communicate clearly, both orally and in writing; ability to operate a computer; ability to maintain confidential information; ability to maintain, manage, and organize records; ability to deal appropriately with City employees, City officials and the disgruntled members of the public. Ability to call on life experiences to resolve problems.

Excellent organizational skills; excellent data processing skill in the use of personal computers and office software including MS Office programs, specifically Word, Excel and PowerPoint; experience with TTY to communicate with the hearing impaired; experience working in a call center a plus.


Ability to communicate in Spanish, Portuguese and/or Haitian Creole both verbally and written is strongly preferred.


High school diploma or GED required; one-three years’ experience in communications, call center and/or customer service operations or a related field required, or any equivalent combination of education, experience, and/or training which provides the requisite knowledge, skills, and abilities for this job. Associate’s or Bachelor’s degree is a plus. Must possess and maintain a valid driver’s license or the ability to get to and from job even during in climate weather and holidays.


Application Procedure :

Send your resume and cover letter by Friday, February 5, 2106, to:


City Hall Personnel Office

93 Highland Avenue

Somerville MA 02143

Fax: 617-666-4426

TTY: 1-866-808-4851

Email: employment_opportunities@somervillema.gov


City of Somerville residents are especially encouraged to apply.


The City of Somerville is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, sex, religion, age, national origin, disability or any other protected category. Women, minorities, veterans, and persons with disabilities are encouraged to apply. Auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures will be provided to qualified individuals with disabilities free of charge, upon request.


Salary:

$20.01 per hour


Hours per Week:

Hours and times vary. Typical shifts will be between the hours of 7 a.m. to 7:30 p.m. Mondays through Fridays, but occasional night and weekend work is required.



Source by [author_name]



Customer Service Representative II, DLD - Mount Pleasant-Texarkana Area - Texas Department of Public Safety - Mount Pleasant, TX

Customer Service Representative II, DLD - Mount Pleasant-Texarkana Area - Texas Department of Public Safety - Mount Pleasant, TX

**VACANCIES MAY EXIST IN THE FOLLOWING LOCATIONS: Daingerfield, Clarksville, Linden, Mount Pleasant, New Boston, Texarkana**

SOME VACANCIES MAY HAVE A ROTATIONAL WORK SCHEDULE TO SUPPORT EXTENDED BUSINESS HOURS


**YOU MAY BE REQUIRED TO WORK ONE OF THESE SHIFTS**:

EIGHT (8) HOUR(S) SHIFT: 7AM-4PM OR 9AM-6PM OR 8AM-5PM


**OPTIONAL SHIFT BASED ON AVAILABILITY AND STAFFING**

TEN (10) HOUR SHIFT, 4 DAYS A WEEK: 7AM-6PM


Determines the legal needs and requirements of driver license and identification card applicants. Performs routine office support functions in a Driver License Examination and Renewal Office. Meets and screens applicants, administers written and visual tests, prepares application forms and collects license application fees. Answers general information questions pertaining to driver license laws and driver licensing procedures, safety responsibility laws and procedures, other Department services and services available at other state agencies, and other traffic laws. Receives and responds to telephone inquiries from the general public. Work is performed under limited supervision with moderate latitude for the use of initiative and independent judgment. Work is performed under general direction in rural locations.


State Classification #: 0132

State Classification Title: Customer Service Representative II

Salary Group: A11


The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.


36B, 0100, 0111, 3A1x1, 3M0X1, 3A


General Duties:


Meets and deals with the general public in professional and courteous manner; answers general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, and safety responsibility laws, driver education, driver improvement, insurance requirements, voter’s registration, organ donation, Department employment, and other Department and state agency services.


Determines the legal needs and requirements of driver license and identification card applicants. Screens application forms to ensure applicant qualification.


Performs basic check of physical driving capabilities of applicants by evaluation during observation and interviews of hearing, mental, visual, or physical restrictions, and potential driving limitations due to various medications and their dosage quantities; checks for adequacy of applicant’s eyesight through use of vision tester; prepares supplemental forms as necessary when potential physical problems or restrictions are identified; determines referrals to Medical Advisory Board and/or to a vision specialist for further evaluation.


Inspects motor vehicles for safety prior to road test; verifies evidence of financial responsibility; checks for registration and/or reciprocity; and describes road test basics to applicant.


Observes applicant during road test, independently scores applicant’s abilities, and informs applicant in person of pass/fail status. Suggests methods of improvement and/or informs applicant of deficiencies/inadequacies in driving skills.


Assumes responsibility of certifying drivers as reasonable risks or disapproving drivers as unreasonable risks.


Makes and properly interprets National Driver Records (NDR), Problem Driver Pointer System (PDPS), and Commercial Driver License Information System (CDLIS) and other external system inquiries to determine applicants’ eligibility for licensing.


Collects appropriate license fees and prepares receipts; ensures and accepts accountability that monies received balance with receipts issued; captures photograph of applicants, their signatures, and their thumbprints.


Checks accuracy of original, renewal, and duplicate license applications, driver education certificates, school attendance forms, insurance documents, registrations, and notarizes forms; ensures source document data input to basic state records is correct to prevent future master record changes; and verifies and scrutinizes documents presented for authenticity.


Advises applicants of suspensions, cancellations and revocations, and advises how to qualify.


Administers and grades written and oral driver examinations. May interpret for foreign language speaking applicants. Schedules applicants for driving tests with examiners or troopers; operates automated testing machines to measure driver license applicants’ knowledge of traffic laws and driving practices; operates computers and digital imaging workstations for capture of applicants’ portrait, thumbprint, and signature.


Screens application forms to ensure applicant qualification; prepares data cards and instruction permits; administers oaths as necessary.


May travel as required to work in other Driver License Offices and/or to and from Headquarters for training.


May set up, close, and program office machines in preparation or close of day’s activities.


Prepares daily bookkeeping reports.


May make minor repairs to testing devices and other office equipment. Prepares, cleans, and maintains work area and testing devices daily.


May be required to provide own transportation to remote locations.


May be assigned to work certain periods of time totally independent of co-workers and/or supervisors.


May be required to work extended hours alone for extended periods of time exercising independent judgment.


Must pass certification with 80% or better score to advance to Customer Service Representative III.


Performs other duties as assigned.


Education and Experience:


Graduation from a standard senior high school or the equivalent plus at least two (2) years of general office/customer service experience.


Preferred experience will include at least one (1) year customer service experience in dealing with the public in person and over the telephone.


KNOWLEDGE, SKILLS, & ABILITIES


Knowledge of basic mathematics, business terminology, spelling; of general office and clerical procedures.


Ability to: learn Driver License-related Laws and rules, the Driver License manual, services available at other state agencies and basic accounting and bookkeeping functions. Properly interpret and apply Driver License-related Laws. Scrutinize documents for apparent authenticity elevating appropriately to ensure document integrity. Operate standard office equipment, as well as specialized testing equipment, fingerprinting devices, digitized imaging capturing devices, and cameras. Accept investigative assignments and properly record the details thereof. Input correct data to state master records. Type accurately and perform accurate arithmetical computations. Process a high volume of transactions with a high degree of accuracy. Accept frequent changes in procedures. Adapt quickly to a variety of personalities and situations. Perform multiple tasks simultaneously in a timely manner and to readily and frequently change tasks throughout the day as required. Provide good quality customer service under the pressure of crowded conditions and constant public contact. Establish effective working relationships and to meet and deal effectively with the general public in person and on the telephone. Work independently, to make competent and independent decisions, and to express decisions and recommendations clearly and courteously both orally and in writing to internal and external customers.


Supplemental information:


DPS employee who is selected for a position in their current salary group and state title will be transferred with no salary change.


DPS employee who is selected for a position in their current salary group with a new state title may receive an increase up to 3.4%.


Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.


Valid Texas driver license required. If hired with a valid out of state driver license, a Texas license must be obtained within ninety (90) days of moving to Texas. If moving within the state of Texas, a valid Texas license must be obtained within thirty (30) days.


Additional $200.00/ per month for working in a “Metro” location.


Must pass certification with 80% or better score to advance to a Customer Service Representative III.


Ability to lift and carry up to fifty (50) pounds. (Applicants will be required to sign an HR-99A release form as they will be asked to demonstrate their lifting abilities at the time of interview).


DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.


Travel: up to 20%

Number of Vacancies: Varies per location


State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.



Source by [author_name]



Plant Worker - 3rd Shift - G. A. Wintzer and Son Co. - Wapakoneta, OH

Plant Worker - 3rd Shift - G. A. Wintzer and Son Co. - Wapakoneta, OH






Job Description:


  • Loading and unloading trucks and trailers

  • Operating rendering equipment in the production of protein meals and feeding fats and oils

  • For more information see www.gawintzer.com

Requirements:


  • Pay and train for Class A CDL in-house

  • Quarterly safety training

  • Clean driving record

  • Pass a drug test

  • Good positive work ethic

Benefits:


  • Full insurance benefits

  • 401k

  • Life insurance

  • Earned paid time off

Job Type: Full-time


Salary: $22.70 /hour


Required experience:


Required license or certification:


  • Valid Ohio Drivers License

Required education:


  • High school or equivalent





» Apply Now



Please review all application instructions before applying to G. A. Wintzer and Son Co..











» Apply Now



Please review all application instructions before applying to G. A. Wintzer and Son Co..






www.gawintzer.com






Source by [author_name]



Great Pay, PT/FT, Crew Members, Hiring now - Jobboard line2016 - Denver, CO

Great Pay, PT/FT, Crew Members, Hiring now - Jobboard line2016 - Denver, CO






Warehouse Worker
Crew Members
Laborer
General Labor
helper


Are you Looking for A Job? I Mean Good JOB? Look No Further
Make up to $300 Each Day of work.


Job Requirement


We’re Looking for Males & Females, All Ages Accepted.
What you will be doing?
I am looking for people from 16 to 70 Years old to be working as extras in upcoming event.You will get chance of making up to $350 Each day of work, Plus you will be able to meet celebrities and Directors.
NO EXPERIENCE REQUIRED
If you are interested please apply now
Make up to $300 Each Day of work.
We look forward to talk to you.


Job Type: Part-time


Salary: $14.00 /hour


Required education:


  • High school or equivalent





» Apply Now



Please review all application instructions before applying to Jobboard line2016.











» Apply Now



Please review all application instructions before applying to Jobboard line2016.








Temp agency are always looking for hard working guy, we connect real people with good paying job






Source by [author_name]



Order Picker and Shipper: $14.00 - DBELLO LLC - Portland, OR

Order Picker and Shipper: $14.00 - DBELLO LLC - Portland, OR


Order Picker and Shipper


Up to $14/hr


This Position Features:
– Clean environment
– Full time/part-time
– Growth within our organization


Responsibilities:
– Shipping orders correctly and efficiently
– Picking orders – no heavy lifting
– Quality inspection of products
– Work with Supervisor to schedule work orders to meet shipping demands


Assets:
– Intermediate computer skills
– Attention to Detail/Organization
– Accuracy and detail oriented


Job Type: Contract


Salary: $14.00 /hour



Source by [author_name]



Order Entry/Customer Service - Johnson County Community College - Overland Park, KS

Order Entry/Customer Service - Johnson County Community College - Overland Park, KS

The Order Entry Clerk supports the day-to-day operation of Document Services. Responsibilities include order entry, customer service, receptionist duties, data entry and other duties as assigned. Works in support of and cooperatively with various clients and communicates with internal production units to create accurate detailed job requests, resolve production issues in a timely and efficient manner.

Required Skills

High School graduate required. Associates degree or equivalent work experience is preferred. Supplemental course(s) in Banner, Avanti MIS system, order entry and customer service preferred. Must be familiar with general principles of order entry/customer service. Must be able to use a variety of computer programs including word processing and spreadsheets. Will need to use standard office equipment Experience with use of personal computers.


Required Experience


  • Minimum one (1) year data entry experience required, preferably in a printing/production environment.

Benefit Information:

Click here for a summary of our benefit information. For a summary of our adjunct faculty compensation, click here .


Disclosures:


In accordance with the college policy, finalists for this position will be subject to criminal background investigations. Individual hiring departments at JCCC may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process. Many departments require those selected for hire to submit a certified transcript for all degrees obtained.

For full consideration, applicants are encouraged to apply prior to the review date listed in posting.


Johnson County Community College welcomes the application of any qualified candidate and does not discriminate on the basis of sex, race, color, national origin, disability, age, religion, genetic information, marital status, veteran’s status, sexual orientation, or other factors that cannot be lawfully considered.


If you are an applicant requesting assistance or a reasonable accommodation in the application process, please contact the Office of Human Resources at 913-469-3877, or email .


For a summary of all disclosures (Background check, Clery Act, ADA, EOE, etc) refer to the links on our Career page .



Source by [author_name]



Customer Service Rpresentative - McLane - Rocky Mount, NC

Customer Service Rpresentative - McLane - Rocky Mount, NC





Consistently provide the most efficient and friendly service to the customer with each and every customer contact. Handle all opening orders for the assigned accounts. Issue credits, pick-ups, and charge back adjustments on items for accounts when necessary. Handle all delivery requests, add-ons, and deletions from orders for Center ‘s accounts. Keep an active involvement with Supply Chain Services on new and discontinued products and problem situations, which might arise with merchandise. Prepare invoices and contact appropriate warehouse people for miscellaneous billing when necessary and prepare invoices. Handle incoming calls to the department in a friendly and helpful way. Assist driver/representatives when situations arise on routes. Should be knowledgeable of all special and automatic shipments for accounts. Complete vendor credit authorization forms on damaged and un-saleable goods due to vendor problem and forward to the Credit Specialist in the Corporate Office

QUALIFICATIONS:


  • High school graduate or GED equivalent.

  • Strong inter-personal and customer service skills.

  • Good planning and organizing skills.

  • Excellent communication skills (verbal & written).

  • Proficient in Microsoft Software Package (Outlook/Word/Excel).

  • Ability to handle multiple tasks.

——————————


Candidates must pass a background check, drug screen and other job requirements.
McLane is an EOE AA M/F/Vet/Disability .









85 reviews



You might say this company makes it convenient for stores and restaurants to get food. McLane Company is one of the largest wholesale…





Source by [author_name]



Driver needed - Mathew Koza - Phoenix, AZ

Driver needed - Mathew Koza - Phoenix, AZ






I am in need the service of a delivery driver to work Full time. I need the service of a delivery driver to deliver goods to our customers. Responsibilities*Ensure timely deliveries to customers, Maintain an accurate detailed delivery log.Assist warehouse employees in preparing items for delivery, including packing products and sorting delivery items by route.. If interested apply by sending resume and contact details..


Job Type: Full-time


Salary: $31.00 /hour


Local candidates only:


Required license or certification:






» Apply Now



Please review all application instructions before applying to Mathew Koza.











» Apply Now



Please review all application instructions before applying to Mathew Koza.








Source by [author_name]



Cashier (012916) - Bell County - Killeen, TX

Cashier (012916) - Bell County - Killeen, TX

DESCRIPTION

Bell County Treasurers Office is accepting applications for a Cashier in the Killeen office.


DUTIES


Duties include handling of money, receiving and processing of various types of payments from several departments, entering receipts into the system and balancing cash drawer to system report total, along with data entry of various information in order to process certificates and licenses.


Being comfortable with handling money and creating accurate change is necessary, along with a personality that engages with the public.


QUALIFICATIONS


Required education is a High School Diploma or equivalent with clerical experience.


Duties include handling of money, receiving and processing of various types of payments from several departments, entering receipts into the system and balancing cash drawer to system report total, along with data entry of various information in order to process certificates and licenses.


Being comfortable with handling money and creating accurate change is necessary, along with a personality that engages with the public.



Source by [author_name]



Inbound Call Center Representative - BC Forward - Tallahassee, FL

Inbound Call Center Representative - BC Forward - Tallahassee, FL






BCforward is seeking a highly *Inbound Call Center Representative at Tallahassee, FL*


Position : Inbound Call Center Representative
Contract length : 10+ months with possibility of extension or Permanent
Location : 1625 Summit Lake Drive Tallahassee, FL 32317


30 hour work week (M-F) – May be asked to work Overtime
Must be able to work any shift within the hours of 8 a.m. to 8 p.m.


8 Call center agents providing prompt professional customer service for DOL SCA Contract FECA following specific guidelines on customer service or call center procedures.
Answers calls or inquires form customers or claimants for questions.
Assign product or service issues to the appropriate senior representative or manager.
Ensure that all problems are promptly addressed, documented and rectified accurately and on time with proper follow-up and professional customer service.
Must maintain prompt and consistent attendance.
We are on an Federal SCA contract and must pay our employees the 10 holidays per year.


Job Type: Contract


Salary: $15.75 /hour


Required experience:


  • inbound calls, call center and healthcare, medical: 4 years

Required education:


  • High school or equivalent





» Apply Now



Please review all application instructions before applying to BC Forward.











» Apply Now



Please review all application instructions before applying to BC Forward.





21 reviews






Source by [author_name]



Customer Care Specialist - Xerox - Tallahassee, FL

Customer Care Specialist - Xerox - Tallahassee, FL






Call center agents providing prompt professional customer service for DOL SCA Contract FECA following specific guidelines on customer service or call center procedures. Answers calls or inquires form customers or claimants for questions. Assign product or service issues to the appropriate senior representative or manager. Ensure that all problems are promptly addressed, documented and rectified accurately and on time with proper follow-up and professional customer service. Must maintain prompt and consistent attendance.


30 hour work week (M-F) – May be asked to work Overtime






» Apply Now



Please review all application instructions before applying to Xerox.











» Apply Now



Please review all application instructions before applying to Xerox.






Tech Tammina is a diversified global staffing, software development and outsourcing company that gives both offshore and onshore…






Source by [author_name]



Administrative Assistant/Doc Admin - Olin Chlor Alkali - Freeport, TX

Administrative Assistant/Doc Admin - Olin Chlor Alkali - Freeport, TX





Description

Administrative Assistant / Doc Admin – Epoxy 2


Olin Chlorine Products (OCP), a division of Olin Corporation, has an opportunity for an Administrative Assistant/Doc Admin at Epoxy 2 in Freeport, TX. The selected candidate will provide administrative and office professional support for the Epoxy 2 plant, located in plant B, part of Dow’s Texas Operations integrated site in Freeport, Texas. The plant produces Liquid Epoxy Resins and is part of Olin’s newly formed Olin Epoxy division. The Admin will report directly to the Production Leader.


Responsibilities:


  • Handle routine and non-routine administrative tasks with little direction from supervisor.

  • Manage and oversee library implementer, ensure compliance with Olin’s document management system

  • Administer the webEDMS electronic document management system

  • Gather department data and prepare routine reports utilizing various software packages (Microsoft Word, Excel, PowerPoint). Design and maintain spreadsheets.

  • Prepare and support payroll, facilitated through Olin’s Kronos Time and Absence Management tool, manage schedules and employee questions, be familiar with Olin’s policies

  • Assist the team in submitting Expense Reports

  • Assist team members in making travel arrangements and plans

  • Perform general administrative tasks including mail, records and file maintenance, procurement of office supplies and manage site e-mail distribution lists. Serve as focal point and resource for computer software, office tools, telephones and phone mail.

  • Provide support for new member on-boarding process and department transfers (i.e.: manage organizational charts, distribution lists, computer registration, employee ID’s, etc.).

  • Utilize Essential Suites & other office tools for EH&S data collection and reporting.

  • Schedule and coordinate internal and external events (service recognition, plant recognition, United Way, community event, etc.).

  • Focal point for building conference rooms

  • Take part in plant EH&S programs during Turnarounds, specifically support the contractor recognition program

  • Focal point for “Staff Meetings” will facilitate and gather agenda items prior to meeting.

  • Managing the Production Leader’s calendar, such as scheduling meetings and accepting appointments.

QUALIFICATIONS:

  • High School Diploma or equivalent with 2 or more years of experience in an Administrative Support role is required. Associates Degree with focus on Administrative and Office Professional related field preferred.

  • Interpersonal skills such as maturity, confidence, tact, diplomacy, a professional work ethic and judgment are critical.

  • Good communication skills with ability to interface well with wide variety of people of all levels within and outside the Company.

  • Expertise in Microsoft Word, Excel, PowerPoint and Outlook required.

  • Experience with Kronos time keeping tool is desired

  • Expertise in administration of webEDMS

  • Ability to operate independently and to take the initiative in accomplishing job responsibilities.

  • Good project management skills.

  • Positive attitude, with an open-minded approach to learning.

  • Willing to learn new systems as required by the job is essential.

  • Proactive approach in planning for various needs and requirements of work group – including an awareness of the responsibilities of group members.

  • Service-oriented and show attention to detail to produce quality results and assure dependability.

  • Strong written & verbal communication, organizational and file management skills are necessary for this position

Olin Corporation (NYSE: OLN) has an over one hundred year history of supplying quality products to our customers, while generating value for our shareholders. On a daily basis, we are meeting our customers’ evolving needs through innovation, continuous improvement and an unwavering commitment to exceeding expectations and maintaining the highest ethical standards. Olin’s 4,000 dedicated employees are fully committed to being good neighbors and environmental stewards in the communities in which our facilities are located.


Olin Chlorine Products is global Division of Olin with three business segments – U.S. Gulf Coast Chlor Alkali and Vinyl products, Global Chlorinated Organics and Global Epoxy. Olin Corporation also has three other divisions – Olin Chlor Alkali Products, Winchester and K.A. Steel Chemicals. Olin Chlor Alkali is a major North American manufacturer of basic chemicals including chlorine, caustic soda, bleach and hydrochloric acid. Winchester is a major global supplier of sporting ammunition, reloading components and small caliber military ammunition and components and industrial cartridges. K.A. Steel Chemicals is a distributor of caustic soda and the largest manufacturer of bleach in the Midwest area of the U.S.


Olin offers:


  • Competitive compensation and comprehensive benefits

  • An opportunity to make a real difference in the manufacturing industry but a small company environment that gives employees a chance to be seen and appreciated and to grow in responsibility.

  • A variety of jobs and career paths that will appeal to those who are drawn to a creative, energetic and open workplace environment.

Olin is an Equal Opportunity Employer . M/W/Vet/Disabled .





Source by [author_name]



Mail Room and Stores Clerk - City of Montgomery, AL - Montgomery, AL

Mail Room and Stores Clerk - City of Montgomery, AL - Montgomery, AL

The fundamental reason this classification exists is to operate a central mail and supply room for Montgomery County. The essential functions of this class are: Processes incoming and outgoing mail; maintains supply room; maintains assigned equipment, vehicle and office areas; maintains records and prepares reports; and performs errands and assistance as needed in other departments. Work is performed under the general supervision of the Purchasing Manager but position incumbents have considerable independent responsibility with minimum or no direct supervision.

Essential Functions


ESSENTIAL FUNCTIONS: The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability which is covered by the ADA must be able to perform the essential functions of the job unaided or with the assistance of a reasonable accommodation. The list of essential functions is to be used as a starting point to determine essential functions for a specific position at a specific location at a specific time. The ADA was intended to be applied on a case-by-case basis with the understanding that one position may differ from another similar position. The performance of non-essential functions is not optional for employees not covered under the ADA.


ESSENTIAL FUNCTION: Processes and delivers incoming and outgoing mail using postage meter, scales, delivery status stamps and material, and county vehicle, following U.S. Postal Service, private postal carriers, and department policies and procedures in order to ensure that mail is processed and delivered accurately and timely according to set guidelines.


Drives county vehicle to deliver and pick up mail and interoffice communications for various County offices, City Hall and the Youth Facility each morning and afternoon.

Weighs items, affixes postage, and prepares items for mailing in accordance with procedures established by the County and the U.S. Postal Service.

Presorts mail for first class vs. third class.

Prepares bulk mailings and international mail for various County departments.

Signs for and delivers items shipped through private services such as UPS and Federal Express.


ESSENTIAL FUNCTION: Maintains supply room by physically receiving items and checking against invoices, properly storing items, distributing to employees and monitoring inventory of routine office and cleaning supplies for various County offices following storekeeping, inventory and department policies and procedures in order to ensure that supplies are available when needed.


Receives supplies upon delivery to the supply room.

Checks items received against invoices for proper quantities and order numbers.

Places items on storage shelves for later disbursal.

Issues supplies and other items from stock according to electronic inventory supply forms submitted by various departments.

Conducts daily, weekly, monthly and annual inventory of stock using computer and inventory-monitoring software.


ESSENTIAL FUNCTION: Maintains assigned equipment, vehicle and office areas by cleaning, performing or scheduling routine maintenance and keeping office areas orderly following department policies and procedures and preventive maintenance schedule in order to ensure that the equipment, vehicle and office areas are maintained in a manner to ensure optimal performance.


Maintains vehicle in a clean and orderly condition.

Ensures basic routine maintenance needs are met to include oil and filter changes.

Obtains needed repair for major problems.

Sweeps and dusts work areas.

Maintains supply room and mail room in a neat and organized manner.

Performs minor repairs on office machines to include postage meter, scale, and conveyor belt.


ESSENTIAL FUNCTION: Maintains records and prepares reports using pens, paper, calculator, computer, and receipts following department policies and procedures in order to ensure that supplies are allocated to the appropriate County offices and that adequate levels of supplies and postage are available.


Maintains record of postage by accounting codes.

Maintains electronic inventory records for supply room.

Prepares a report of all mail delivered through privates services (UPS & Federal Express) and accountable mail (certified and delivery confirmation).

Prepares a monthly report of postage used.

Prepares a monthly report of supplies received by each County office.


ESSENTIAL FUNCTION: Performs errands and assistance as needed for other departments using county vehicle following department and County policies and procedures in order to perform assigned tasks.


Drives County vehicle to pick up and deliver items including bank deposits consisting of large sums of cash and confidential records.

Relieves reception desk personnel as needed to ensure coverage.

Performs other duties as assigned.


Knowledge, Skills and Abilities


Knowledge of Montgomery County policies and procedures related to assigned duties.


Knowledge of the layout of all County buildings such as Montgomery County Courthouse, Annexes, the Carnegie Building, the Youth Facility and City Hall as needed to make deliveries and pickups.


Knowledge of U.S. Postal Service mail requirements such as proper postage by weight and size, proper packaging, special deliveries international mail and bulk mailing procedures.


Knowledge of UPS, Federal Express, and other private mail delivery services’ procedures for mail delivery.


Knowledge of inventory/storekeeping methods and practices.


Ability to perform basic mathematical functions to include adding, subtracting, multiplying and dividing.


Ability to properly prepare packages for mailing.


Ability to operate computers, calculators, and other standard office machines for calculating and maintaining inventory records.


Ability to operate motor vehicle as needed to collect and deliver mail as well as complete additional errands and assignments.


Ability to operate a scale to weigh items for mailing.


Ability to keep accurate records.


Ability to maintain confidentiality.


Ability to exercise care in the transport of money.


Ability to work independently without close supervision.


Ability to maintain orderly work areas.


Ability to determine priorities and coordinate and schedule work loads.


Ability to operate standard office machines incidental to assignments of calculating and maintaining inventory records and specialized machines for postage determination, sealing and stamping of outgoing mail.


Ability to read and write the English language at a level necessary for efficient job performance.


Ability to establish and maintain working relationships with coworkers, building occupants, and supervisors and the public.


Ability to work a flexible work schedule.


Minimum Qualifications


High School diploma or GED and six (6) months of experience in inventory control, mail work, clerical work, or courier work.


Special Requirements


Individuals must undergo a criminal background check and be physically capable of operating a vehicle safely. Must have and maintain a valid driver’s license and insurable driving record. Must be willing and able to lift items weighing up to 40 lbs.


PHYSICAL ABILITIES: Physical ability to walk, stand, stoop, bend, push, pull, lift, and carry objects up to forty (40) pounds unassisted. Physical ability to perform moderate physical activity for eight hours or more.



Source by [author_name]



Parts Clerk FT DEN - Great Lakes Airlines - Denver, CO

Parts Clerk FT DEN - Great Lakes Airlines - Denver, CO





Department: Parts

Accountable to: Parts Manager or Maintenance Base Manager


Position Summary: Responsible for the overall coordination of aircraft parts receiving, inventory, and distribution.


Areas of Accountability/Essential Functions:


  • Uses a database system to track issuance and transfer of parts out of the warehouse to outstation and local maintenance staff

  • Packages, receives, and verifies shipments according to GMM specifications

  • Prepares packaging and ships parts to intended destinations

  • Assists in maintaining accurate inventory of parts and supplies in warehouse

  • Maintains cleanliness and safety of the warehouse facility at all times

  • Other duties as assigned

Qualifications/Requirements:


Knowledge/Skill/Ability:


  • Ability to work under pressure and meet regular deadlines

  • Ability to communicate professionally in both oral and written formats

  • Ability to work independently as well as collaboratively with team members

Education/Training/Experience:

  • High school diploma or equivalent required

  • Previous training or experience in related field preferred

  • Previous experience with aircraft parts preferred

Working Conditions/Physical Requirements:

  • Frequent sitting, writing, typing, filing, use of standard office equipment

  • Frequent standing, reaching, climbing stairs, kneeling/crouching, lifting up to 50lbs without assistance

  • Warehouse environment; moderate noise level

  • May sit or stand continuously for up to four hours

Other Requirements:

  • Basic computer proficiency required

  • Valid Drivers License

  • At least 18 years of age

  • Legally authorized to work in the U.S.

  • Occasional travel required

Re
quired

Skills

Required


Experience









28 reviews



What makes Great Lakes Airlines such a Great Place to work?




Great Lakes Airlines offers a competitive salary and benefits package,…





Source by [author_name]



Consultant $12-22/hr - One Cellular Stop (Cricket) - Plano, TX

Consultant $12-22/hr - One Cellular Stop (Cricket) - Plano, TX






We are looking for a Consultant to provide product/services information and resolve any problems that our clients might face. You can start from any place.


Daily Activities:


  • Process and post daily invoicing according to sales reporting deadlines.

  • Efficiently communicate with management regarding customer complaints.

  • Take and complete special projects as assigned.

Position Type:


Base Pay: $17.00 – $25.00 /Hour
Employment Type: Full Time / Part Time / Freelance
Job Type: Accounting / Customer Support / Sales / Online / Sales / Warehouse / Accounting / Construction / Healthcare / Retail / Human Resources / Marketing / Call Center / Clerical / Data Entry / Insurance / Driver / Education / Maintenance / Entry Level / Nursing / IT / Graphic Design / Summer / Finance / Retired / Disabled
Experience: Not required






» Apply Now



Please review all application instructions before applying to One Cellular Stop (Cricket).











» Apply Now



Please review all application instructions before applying to One Cellular Stop (Cricket).





Cricket Wireless dealer with 40 retail locations through out south west Florida.






Source by [author_name]



Laborer (Distribution) - SEMCO Energy - Port Huron, MI

Laborer (Distribution) - SEMCO Energy - Port Huron, MI



Under direct supervision, works with and performs the same work as that of the “C” classification. May perform other similar and related work within their classification. Other specific duties include:
  • Drive a Company vehicle and is responsible for inventory, maintenance and safe operation.

  • Maintain a commercial driver’s license as determined by Company.

  • Complies with standard safety precautions necessary to insure safety of others and prevent lost-time accidents.

  • On occasion may be required to work in another department as needed.

  • Perform minor painting, cleaning of vehicles, and janitorial duties.

  • Operation and minor maintenance of power equipment for lawn care and snow removal.

  • Qualifications:


    • Possession of a high school diploma or successful completion of the General Educational Development Test required.

    • Good analytical and organizational skills.

    • Good written and oral communication skills.

    • Good customer service orientation.

    • Possess valid driver’s license as determined by the Company.

    • Possess the necessary physical abilities to perform the various job duties.

    • Ability to write legibly; operate a personal computer satisfactorily.

    • Must be able to obtain CDL License possesses a valid driver’s license, and be qualified to operate a vehicle under the conditions of the Company’s Safe Driving Policy. Must be able to walk at least 10 miles per day in all types of weather conditions. Must be able to sit, stand, stoop, bend, crawl, kneel, walk, climb, push, pull, lift and carry 20-50 lbs., twist, reach above and below shoulder levels, fine finger movements. Must be able to work in climates of extreme cold / extreme heat. Potential exposure to stinging insects / insecticides and possible requirement to be in Respirator Program.




    Source by [author_name]



    Appointment Setter - Cox Inc - Waco, TX

    Appointment Setter - Cox Inc - Waco, TX





    If our job posting caught your eye, we’d love to hear from you.

    We are looking for an appointment setter. This is a full time job at the office from 10am-5pm. You will be answering incoming phone calls and scheduling appointments for doctor’s offices. You will be on the phone with medical marijuana patients who want to renew their recommendation ,and also you will be making phone calls to the existing patients and offering to schedule appointments to renew. You will answer patients’ questions, provide directions and answer chat messages from the website.


    Ideal candidate should be comfortable calling people and answering their questions.


    Requirements:


    -Excellent written and verbal communication skills

    -Must be comfortable with computers and learning new software

    -Must be consistent and punctual

    -Ability to handle confidential matters with discretion

    -Ability to work Monday-Friday 10am-5pm


    Responsibilities:

    -Learn company products, procedures, policies and rules

    -Answer incoming and returning calls and schedule appointments for patients

    -Answer Patients questions regarding offered services

    -Call patients with appointment reminders

    -Replying to emails








    Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet, telephone and home…





    Source by [author_name]



    United States of America: Head of Finance, Pooled Procurement Mechanism

    United States of America: Head of Finance, Pooled Procurement Mechanism


    The PPM Head of Finance is responsible for managing the financial activities of the PPM contract(s) and providing financial reports to the Global Fund and internal stakeholders. This position ensures that the project uses effective project information and tracking systems including financial and contractual data and other information.
    Specific Responsibilities


    • Direct the financial activities of the PPM contract(s) including annual or other periodic budgeting process. Ensure that project budgets are appropriately developed and managed.

    • Direct the invoicing, reconciliation and cash management activities of the project.

    • Provide senior PPM and PFSCM management with advice on the financial implications of business activities.

    • Work with MIS and Accounting Units to develop and monitor financial forecasting systems for PPM activities. Develop reports and conduct financial analysis of revenue projections, expenditures against budgets/revenue for both internal and external clients.

    • Coordinate ERP, MIS and online systems to ensure operations support and provide financial information to clients.

    • Implement risk management procedures and policies.

    • Supervise the PPM Finance team in managing order financial processes, documenting cost assumptions, monitoring spending against budget, developing unit budgets and tracking unit expenditures and generating client account statements.

    • Ensure prompt, secure payment to vendors. Manage insurance of goods to destination. Ensure a timely order closeout and final invoice process.

    • Coordinate client and partner contracting/subcontracting with PFSCM Contracts Unit Manager.

    • Work with PFSCM Director Finance & Administration to ensure that cross-project systems are properly maintained and compatible.

    • Ensure that effective internal controls are in place and ensure compliance with GAAP and applicable Federal, state and local regulatory laws and client rules for financial management.


    • Other duties as assigned.




    • BA/BS degree in Finance, Accounting or a relevant field. MBA and/or CPA highly desirable.



    • 8+ years of financial management experience working with donor-funded development contracts, international projects or commercial supply chain organizations.

    • 5+ years of demonstrated managerial and leadership experience.

    • Demonstrated experience in financial operations management required with a high level of motivation and demonstrated aptitude in problem solving financial and transactional analysis, with a strong attention to detail.

    • Ability to handle multiple assignments on a timely basis with a high degree of accuracy is essential.

    • Motivated to work independently and complete responsibilities with little supervision, yet work well in a team oriented culture.

    • Ability to coordinate activities and projects across functional lines and working through issues with a structured approach is required.

    • Strong PC skills including MS Word, Excel, Access, PowerPoint and Google Mail required.

    • Experience with BI Tool, ERP implementation or financial management / accounting software preferred.

    • Must be able to effectively and professionally communicate across all levels both written and verbally, as well as proven experience working with people remotely – across distance, time zones, and cultures.

    • Must be authorized to work in the United States of America and available for occasional international travel.

    **All applications should be submitted by Friday, Febuary 19, 2016.
    **


    Background Information


    The Partnership for Supply Chain Management (PFSCM) brings together 13 private sector, non government and faith-based organizations that are among the most trusted names in supply chain management and international public health and development in the world. PFSCM has been recognized internationally for its work to save lives through stronger public health supply chains; in 2010 the partnership won two supply chain distinction awards from the European Supply Chain and Logistics Summit and was a finalist in the 2012 Supply Chain Innovation Award Competition sponsored by the Council of Supply Chain Management Professionals (CSCMP) and SupplyChainBrain.
    The Global Fund to Fight AIDS, Tuberculosis and Malaria is a major financing institution in the fight against these diseases in 140 countries. The Global Fund selected PFSCM to be its primary Procurement Agent for Global Fund principal recipients, under its Pooled Procurement Mechanism aimed at ensuring a cost-effective and efficient procurement process that meets all the Global Fund standards for a Procurement Agent. This service provides support to countries to resolve procurement bottlenecks and supply chain management challenges and facilitate timely access to pharmaceuticals and other health products.
    In addition, PFSCM implements other supply chain management projects with other client/donors.


    EEO Statement


    Management Sciences for Health is an equal opportunity employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status.


    Reports To


    PPM Project Director


    PI92787969
    Apply Here




    Sales Associate - Plaza Del Sol - Victoria's Secret - Bayamón, PR

    Sales Associate - Plaza Del Sol - Victoria's Secret - Bayamón, PR

    Victoria’s Secret is a world-class brand known around the globe for our amazing products and shopping experience. With more than 1,100 store locations worldwide, we dominate the lingerie marketplace with product for everyone from our PINK girl to our sexy and sophisticated lingerie. Our name is synonymous with all things feminine and sexy and our customers love our brand and how we make them feel when they’re in our stores. Our associates are the key to delivering this amazing experience for our customer and we hire the very best who are passionate about our brand and our products.

    If you are inspired by our brand, have a passion for customer service and love being part of a winning team, apply now. Whether it is a temporary position or a full-time career we have a role to fit you! You’ll receive exciting perks like an associate discount on Victoria’s Secret and PINK merchandise. You will receive training and coaching to develop your selling potential and build your career. And you can be part of a brand that lives our values in everything we do by improving lives for our associates and in the local communities where we live and work.


    Check out these exciting opportunities waiting for you!


    Seasonal & Events Team

    Work with us during the holiday season or other peak events. We offer a generous merchandise discount, great opportunities for advancement and a starting hourly wage of at least $10 per hour.


    Sales & Support Generalist

    These roles are part of all of the action! If you love the variety of being able to process merchandise, replenish the selling floor, support customer transactions and provide great service this role is for you.


    Selling Team

    We are looking for goal-oriented, experienced selling professionals who love to work in a team environment. We reward exceptional results with our very generous incentive program.


    Key success factors of our team members:

    Possess a genuine ability to listen and connect with our customers

    Are achievement oriented and strive to do their best each day

    Demonstrate initiative and urgency – they thrive in our fast paced environment

    Love being part of a team – All In We Win!


    #OnlyVSCareers

    ________________________________________________________________


    About Victoria’s Secret


    Victoria’s Secret is the best lingerie brand in the world and dominates the global marketplace. There is no close second. Our name has become synonymous with all things feminine and sexy-from lingerie and sleepwear, to beauty products, to swim, sport and beyond. Whether shopping our stores, catalogue or website, or watching the Victoria’s Secret Angels on the runway of the world’s biggest fashion show, Victoria’s Secret brings fantasy to life. We’re innovative and have evolved and stayed relevant for 35+ years because of our fundamental belief that the customer rules!



    Source by [author_name]



    Plant Operator - Halliburton - Kenai, AK

    Plant Operator - Halliburton - Kenai, AK

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

    Under direct supervision, safely and effectively supports the daily stockpoint operations through mixing liquid mud, loading bulk products, and shipping & receiving pallet materials for the purpose of ensuring the delivery of quality customer service, world-class safety, and stockpoint efficiency. Checks material orders for proper quantities. Operates forklifts as required. Skills are typically acquired through on the job training and a minimum 2 years experience in stockpoint operations.


    Halliburton is an Equal Opportunity Employer.


    Location


    53205 Samuel Ave, Kenai, Alaska, 99611, United States


    Job Details


    Requisition Number: 6242

    Experience Level: Entry-Level

    Job Family: Operations

    Product Service Line: Baroid

    Full Time / Part Time: Full Time


    Additional Locations for this position:


    Compensation Information

    Compensation is competitive and commensurate with experience.



    Source by [author_name]



    Receptionist - Clarksdale HMA Phy Management, LLC. - Clarksdale, MS

    Receptionist - Clarksdale HMA Phy Management, LLC. - Clarksdale, MS



    Receptionist



    1605920

    Description

    Greets vendors, customers, job applicants and other visitors, and arranges for transportation services, when needed. May operate a switchboard to route incoming calls and place outgoing calls. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

    Qualifications

    Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.


    Job

    Administrative Clerical Support

    Primary Location

    MS-Clarksdale

    Organization

    Clarksdale HMA Phy Management, LLC.

    Working Location

    Dr. Angel


    Shift

    Day Shift – with rotation if needed

    Forecasted paid hours per shift

    8

    Forecasted hours per pay week

    40

    Employee Status

    Full-time






    Recommended Jobs



    Accountant

    Summerfield Associates
    Clarksdale, MS
    Summerfield Associates – 30+ days ago


    Easily apply


    Medical Assistant

    Clarksdale HMA Phy Management, LLC.
    Clarksdale, MS
    Community Health Systems – 10 days ago

    RN-Telemetry-FT-Days

    Clarksdale HMA Phy Management, LLC.
    Clarksdale, MS
    Community Health Systems – 10 days ago


    RN-Telemetry-FT-Nights

    Clarksdale HMA Phy Management, LLC.
    Clarksdale, MS
    Community Health Systems – 10 days ago


    Registered Nurse – Home Health

    Regional Home Care Helena
    Helena, AR
    Community Health Systems – 10 days ago






    Source by [author_name]



    Production - Firestone Building Products - Prescott, AR

    Production - Firestone Building Products - Prescott, AR





    At Firestone Building Products, you can count on us for complete building performance solutions – from roots to rooftops. By taking the entire building envelope into consideration, we provide focused solutions for roofing systems , wall systems and specialty products based on the specific results our customers need to achieve. Constantly looking at the big picture, we not only deliver exceptionally performing building materials, but also the outstanding services, support, warranty and expertise – all backed by a brand you can trust. Opportunities

    Backed by the strength of a diversified multibillion-dollar corporation, we offer excellent career opportunities, competitive compensation and comprehensive benefit packages. And, with locations throughout North America, we are always looking for qualified candidates.

    Qualifications:

    Benefits, Privileges and Growth Opportunities


    • We offer over 31 Benefits and Privileges to include medical, dental, vision, 401k, cash balance retirement plan and more.

    • We are An Equal Opportunity Affirmative Action Employer

    • Over 100 years of success is an indication of the stability our workforce enjoys.


    Apply/Socialize Options:
    Apply for this job online Apply
    Refer
    Email this job to a friend Email


    Share on your newsfeed








    27 reviews



    At Firestone Building Products, you can count on us for complete building performance solutions – from roots to rooftops. By taking…





    Source by [author_name]



    Administrative assistant - Voyage Media - Remote

    Administrative assistant - Voyage Media - Remote





    As a Remote Administrative Assistant you will be responsible for providing administrative support to the CEO through a variety of tasks related to organization and communication. This position consists of heavy calendar management, scheduling appointments, email management, travel arrangements, and other various administrative duties. You will communicate via phone and email ensuring that all administrative assistant duties are completed accurately and delivered with high quality and in a timely manner.

    Responsibilities:


    • Managing the CEO’s calendar, scheduling meetings (in person and phone), arranging travel

    • This position will interact with numerous clients, potential and current business partners, and team members as you confirm appointments and facilitate meetings

    • Keep team abreast of calendar, action items, messages and relevant business issues

    • Quality assurance on email communication

    Requirements:

    • Proven admin or assistant experience

    • High level written, verbal and phone communication skills

    • Mac proficient with strong skills in Word, iCloud, iCal, iPhone (Must own an Apple computer)

    • Excellent time management skills and ability to multi-task and prioritize work

    • Strong organizational and planning skills

    • Attention to detail and problem solving skills

    • Excellent written and verbal communication skills

    • Strong organizational and planning skills

    • Experience working in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient

    • Proven ability to work effectively and professionally with all levels of internal and external customers.

    • Demonstrated ability to exercise a degree of discretionary judgment while working with confidential information.

    • Must be thick-skinned, personable, and approachable to all levels of Internal and external customers.

    • Strong ability to work independently





    original job




    » Apply Now



    Please review all application instructions before applying to Voyage Media.











    » Apply Now



    Please review all application instructions before applying to Voyage Media.





    Voyage creates unique user experiences for clients across multiple industries. We help companies build focused internet strategies, then go…






    Source by [author_name]



    Night Audit Position - Garden City, KS

    Night Audit Position - Garden City, KS


    Bank Teller


    Garden City, KS
    Western Kansas Jobs – 2 days ago

    Staff Pharm (hrly)

    Walmart
    Garden City, KS
    Walmart – 9 days ago


    District Sales Manager

    gpac
    Lakin, KS
    MRINetwork – 9 days ago


    Part Time Material Handling Warehouse

    Tyson Foods, Inc.
    Holcomb, KS
    Tyson Foods, Inc. – 3 days ago


    Retail Sales Representative

    Patterson Companies, Inc.
    Garden City, KS
    Patterson Companies, Inc. – 2 days ago



    Source by [author_name]



    Customer Care Specialist - Nicor Gas - Nicor Gas - Naperville, IL

    Customer Care Specialist - Nicor Gas - Nicor Gas - Naperville, IL





    Projected start date: February 22, 2016

    Join Nicor Gas an AGL Resources Company, as a Customer Care Specialist in a unionized environment! If you are professional, energetic and ready to increase your earning potential through a rewarding position, consider joining our Inbound Customer Care Center in Naperville, Illinois.

    At Nicor Gas, we handle emergency calls 24 hours a day, 7 days per week, similar to a fire/police department. All other call types are handled 7:00 AM-6:00 PM Monday through Friday (i.e. start service, billing questions, etc…). Currently, employees are scheduled based on work preference (i.e. late/early) and seniority. Start times could fluctuate on a daily basis and could include: nights, weekends & holidays. During our busy season, which is typically Spring to Fall, overtime could be required up to 3 hours, 5 days a weeks.


    Job Summary:


    The Customer Care Specialist will handle calls dealing with the following:


    • Gas emergencies

    • Requests for service

    • Questions about bills

    • Various other inquiries

    Job Responsibilities & Accountabilities by Competency

    Functional Expertise:


    • Answer customer requests or inquiries concerning services, products, billing, claims, and reports problem areas.

    • Offer solutions and solve problems that are sometimes unstructured and that may require reliance on conceptual thinking.

    • Prepare field orders (e.g., turn-ons, turn-offs, transfers, meter sets and removals); updates and maintains customer account information. Determine documentation requirements; review and maintain hard copies when necessary.

    • Provide information related to outside assistance and other options.

    • Respond to service policy, rate questions, and billing inquiries.

    • Answer complex credit and billing inquiries, investigate high bills, analyze customer credit status, quote amount due, authorize extensions, and make arrangements for payment of past due bills, final bills, and returned checks.

    • Coordinate work requests with appropriate departments and service centers; informs customers of actions taken.

    • Perform accounting functions related to orders, adjustments, and corrections.

    • Report service disruptions (vendor, process, systems)

    • Adhere to established policy, procedure and quality standards within service standards or metrics for work performed .

    • Track related work activity for business process reporting & workload management.

    Business Acumen:

    • Maybe required to work in one or multiple queues/skill sets over various customer contact channels.

    • Responsible for improving customer retention through programs and service provided to the customer.

    • Maintain working knowledge of all company products, services and promotions.

    • Assist in training and coaching new employees

    Engagement:

    • Participate in activities designed to improve customer satisfaction and business performance.

    • Participate in morale building activities

    • Manage peer relationships

    Driving Results:

    • Accountable for meeting individual performance objectives

    • Responsible for managing assigned workload, setting goals, prioritizing work, evaluating results and taking corrective action as needed.

    • Must meet KPI targets on a consistent basis

    Qualifications:

    Requirements:

    • High School Diploma or equivalent

    • Previous customer service, call center or telemarketing (sales) experience preferred

    • Must be at least 18 years old

    • Excellent verbal communication

    • Strong computer skills

    • Strong problem solving skills

    • Detail oriented

    • Team player

    • Bilingual/Spanish experience a plus

    • Perfect attendance required for your first 120 days of employment

    • No tardiness during your first 120 days of employment

    • The potential applicant must receive a passing grade on all assessments during probation

    • Call Center Hours of Operations 24/7, 365 days a year

    • Typical hours during the training period are M-F 8:00 am – 4:30 pm

    • During the probationary period, there is a possibility of overtime either before or after your scheduled shift.

    • After the probationary period, Customer Care Specialists will work flexible hours including first and second shifts with the possibility of weekends, holidays and overtime either before or after your scheduled shift.

    Benefits:

    • Excellent benefits package which includes medical and dental insurance, 401K, and tuition reimbursement.

    • Competitive starting salary of: $16.64/hr to start, $16.96/hr after 120-day probationary period, $18.58/hr after 6 months.

    • Bilingual/Spanish premium

    • Night shift premium

    • Paid vacation/holidays.

    Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

    Equal Opportunity Employer: All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.


    Company Information:


    About Nicor Gas


    Nicor Gas, a wholly owned subsidiary of AGL Resources (NYSE: GAS), is a natural gas distribution company that serves more than 2.1 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit www.nicorgas.com .


    Overview:

    About AGL Resources


    AGL Resources (NYSE: GAS) is an Atlanta-based energy services holding company with operations in natural gas distribution, retail operations, wholesale services and midstream operations. AGL Resources serves approximately 4.5 million utility customers through its regulated distribution subsidiaries in seven states. The company also serves approximately 630,000 retail energy customers and approximately 1.2 million customer service contracts through its SouthStar Energy Services joint venture and Pivotal Home Solutions, which market natural gas and related home services. Other non-utility businesses include asset management for natural gas wholesale customers through Sequent Energy Management and ownership and operation of natural gas storage facilities. AGL Resources is a Fortune 500 company a member of the S&P 500 Index. For more information, visit www.aglresources.com .








    38 reviews



    AGL Resources brings its resources to customers in seven states through its fleet of utilities. Its Nicor Gas unit has 2.2 million customers…





    Source by [author_name]



    Housekeeper Attendant - Supermaids Inc. - New York, NY

    Housekeeper Attendant - Supermaids Inc. - New York, NY






    We pride ourselves in providing efficient quality services. Housekeeper attendant for individuals looking to start a career in hospitatilty services. No exp. required, will train, must be able to handle housekeeping functions independently and as team. Duties involves polishing, dusting, mopping, vaccumming, 9-point room inspection, facilities sanitization, Linen preparation, and multi tasking. Competitive pay up to $22 per hour, benefits available after probation. For consideration please reply to HR Admin. at juliafritzpatrick@yahoo for interview. Hotels, Hospitals, Commercial and Residential facilities available. Ideal person will poses some customer services skills and be a quick learner, opportunities for growth towards supervisory positions.






    » Apply Now



    Please review all application instructions before applying to Supermaids Inc..











    » Apply Now



    Please review all application instructions before applying to Supermaids Inc..








    Source by [author_name]



    Kategori

    Kategori