The Utility I provides world class service. The major functions of the role include providing merchandising and reset support to our customers. Other job functions include route relief for our sales representatives and loader functions. It is critical that the Utility Associate I leverages standardized work practices, achieves operational standards, follows safety requirements.
PRIMARY RESPONSIBILITIES:
• Identify and act on selling opportunities or informs sales person, respond to competitor activities, maintain/increase space, make secondary placements, gain extra displays, use POS.
• Create rapport with appropriate staff members in all accounts, communicate with staff during service calls, respond to customer requests, and maintain relationships with customers to support selling activities.
• Follow the procedures outlined in the operational standards that apply to the position
• Provide world class customer service
• Execute perfect service, ensure stores set to schematic, flavor to tag, execute promotional displays, and keep back stock organized.
• Conduct activities in a safe manner, follow corporate safety guidelines and requirements, proactively address any unsafe conditions observed
• Demonstrate positive attitude towards change
• Contribute to a positive team
• Perform Merchandising, Resets, Route Relief, First Fills
• Equipment moving and other duties as assigned
• Communicate directly with team members on issues, openly share ideas with others, encourage performance in others, give feedback when needed, train new employees when applicable
JOB ESSENTIALS/ ATTRIBUTES:
• Drive business growth, drive for results, win in the market place
• Self-starter, gets involved quickly, takes on difficult tasks with enthusiasm. Takes action to achieve goals beyond what is required.
• Maintains high activity / productivity level. Operates with vigor, effectiveness and determination over extended periods of time.
• Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity).
• Strives to understand the details. Balances, analyzes and takes appropriate action.
• Communication: Presents ideas effectively, actively listens, and works across functional boundaries with the ability to effectively communicate with customers, co-workers and store personnel.
• Team Work: Can work in group or alone; oriented towards the good of the whole.
• Manage job professionally and with a high level of organization
• Able to effectively deal with change and adversity in the work place
• Demonstrated ability to deliver consistent results while building organization capabilities.
• Able to practice safe working habits at all time
• Solid planning and organization skills
• Detail oriented with exceptional follow through
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Nestlé is the world’s largest food and nutrition company. Founded and headquartered in Vevey, Switzerland, Nestlé originated…
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