Experience with Microsoft Office applications (Excel, Access, Outlook, and Word)
Experienced with Microsoft Access, pulling and analyzing data from multiple sources.
Demonstrated attention to detail and focus on tasks in previous positions.
Demonstrated ability to manage multiple and competing projects and priorities
Ability to work extended periods during storm response and support
Ability to interact across all levels of the organization and deliver clear and concise communications.
Knowledge of the Company’s Safety Rules and Procedures and those specifically related to a Fleet type operation.
Knowledge of and ability to learn the FLEET system.
The ability to work effectively in a dynamic team environment.
Demonstrated excellent decision-making abilities in previous positions.
Positive customer service attitude and excellent relationship building and interpersonal skills.
Demonstrated ability to work independently to achieve goals and objectives.
Excellent oral and written communication skills.
Superior planning, organizing and project management skills.
MINIMUM REQUIREMENTS
Minimum education required of the position
Typically requires a college or university degree in related field or the equivalent work experience
Minimum experience required of the position
5 years within a customer service environment.
DESIRED REQUIREMENTS
BS Degree in Management or related field.
5 years customer service experience in a vehicle maintenance environment.
Experience with Service Suite.
Minimum knowledge, skills and abilities required of the position
None
Any certificates, licenses, etc. required for the position
None
About Entergy: Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including nearly 10,000 megawatts of nuclear power, making it one of the nation’s leading nuclear generators.
Entergy delivers electricity to 2.8 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Entergy has annual revenues of more than $12 billion and approximately 13,000 employees.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Pre-employment Testing: One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests , Logon ID: entergy, password: practice test (2 words).
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