Customer Orders Receiver Aide - HomeCare Solutions of South Carolina - Columbia, SC





• Effective and efficient handling of customer transactions.

• Accurately record and maintain customer contact information and details.

• Build and maintain company customer relationships.

• Answer inbound sales calls and make outbound sales calls.

• Consistent following up on promises and commitments in a timely manner with customers.

• Track stock levels to ensure customer orders are handled effectively.

• Assist customers in determining order requirements or services.

• Appropriately identify and escalate customer issues.

• Quote prices and credit terms, and prepare sales orders for customers.

• Complete sales transactions and processing of payments.

• Schedule trucking and delivery of material to customer, based on delivery schedule.

• Create shipping order and packing list.

• Troubleshoot customer issues during delivery process.

• Partners with Sales Representative to keep account transactions and literature up to date.

• Practice Customer focus, collaboration, and communication with team

• Retains up to date knowledge of company products

• Performs additional duties as required and or requested.

Additionally the candidate must meet the following Education and Experience requirements:


• Excellent oral and written English language communication skills

• Provide high level of customer service

• Good organizational skills

• Proven ability to handle multiple tasks at once.

• Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment.

• Intermediate skills in MS Outlook, Word and Excel






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