COMPLIANCE OFFICER / ADMINISTRATOR (Extensive benefits package)
Location: Watford
Salary: basic £25K-28K plus excellent benefits including:
Private Health & Dental Cover, Contributory Company Pension, Life Assurance, Group Accident and Illness Insurance/Long Term Sick Pay, Increased Holiday – 20 days (28 days holiday including bank holidays). Increasing by 1 extra day per year up to 25 days (33 including bank holidays, Paid Parking; Childcare vouchers, Subsidised Cafeteria, Subsidised Gym, Cash Back Health Scheme, Attendance bonus, Group Bonus Scheme, Costco membership.
The Company & Team
The Company provide customers with a first class payroll experience through speed, accuracy, service and communication. It is the responsibility of the Compliance Team to ensure that Company standards relating to compliance and quality are adhered to across the business in particular in the areas of contracts, data protection, insurance and anti-money laundering, in order to deliver world class service.
Role
Reporting to the Operations Manager, you will be responsible for quality management and ISO compliance and the maintenance and development of this including the Companies procedures manual and any professional accreditations and implementing actions.
Main Responsibilities:-
Contract Management
Proofreading and signing of all supplier contracts.
Maintain a detailed log of all processed contracts / administration and cross-check each one with the contractor’s history, check for indemnity insurance cover and evidence that all contractors are fully aware of their contractual obligations and the impact of their actions,
Resolve contract disputes between the contractor and agency.
Act as a communication and co-ordination point for implementing any new legislation and procedures.
Prepare summary sheets and checklists for final contracts.
Liaise with other departments relating to the notification of account changes based on new terms and conditions such as rate changes, terminations and assignment details.
Prepare weekly and monthly reports of all contracts processed, for MD.
Review any client contracts or invitations to tender (ITT) for preferred supplier lists and complete the relevant pre-qualification questionnaires (PQQ)
Review and log all client contracts before being issued.
Log all client PQQ’s/ ITT’s and liaise with the Sales and Marketing teams so that these can be returned containing all relevant information.
Procedures and Accreditations
Establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of ISO 9001.
Determine the processes, criteria and methods, the sequence and interaction of these processes needed for the quality management system and their application throughout the Company to ensure that both the operation and control of these processes are effective. Ensure the availability of resources and information necessary to support the operation and monitoring of these processes.
Monitor and measure where applicable, and analyse these processes; implement actions necessary to achieve planned results and continual improvement of these processes.
Brief new employees on compliance requirements.
Ensure all Company Data Protection and money laundering matters are dealt with in accordance with UK law.
Liaise with the Company solicitor on areas where further clarification is necessary.
Responsible for working closely with the Operations Manager to maintain a compliance procedures manual, covering all of the companies’ key processes (documenting procedures), which can be easily accessed and followed by others in their absence.
Co-ordinate any applications for accreditations such as Lawspeed, with guidance from a Director.
Produce a monthly progress report to be circulated to the Management Team.
Audit
Producing audit reports as required for the Executive Team and the Board, detailing findings and recommending actions.
Co-ordinate agreed actions, following up with relevant managers to ensure they are implemented
Attend the Operations Meetings to present audit results and agree actions required.
Co-ordinate any external audits such as customer audits and audits for professional accreditations, ensuring that all actions are in place to maximise the outcome of the audit.
Ad Hoc Duties
To attend company and team meetings, as required.
Produce management reporting, as required.
Attend training and continually develop relevant knowledge, techniques and skills.
To handle any reasonable job-related request.
Person Specification
Experience of working in a similar role or industry with relevant employment contract/legislation knowledge
Experience of completing RFIs, tenders, preferred.
Working knowledge of IR35 contracts, ISO and audits
Confident user of Microsoft office applications eg, Word, Excel
Exceptional eye for detail.
Experience of creating, reviewing and updating processes
Confident manner to deal with a wide variety of queries from clients and agencies.
Excellent oral and written communication skills with the ability to communicate at all levels.
Ability to organise and prioritise work.
Ability to multi-task and work to tight deadlines in a demanding and constantly changing environment.
Logical and analytical working methods and experience of producing reports
A “can do” attitude and conscientiousness to drive things to conclusion.
If you are interested in the position and possess the specified skills and experience, Please apply or attach your CV for the attention of Anna Maguire.
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