Social Franchise Manager
Based in Washington, DC
Up to 25% international travel
Reports directly to the Integrated Service Delivery Senior Manager
Who we are
We’re Population Services International (PSI), the world’s leading non-profit social marketing organization. We work to make it easier for people in the developing world to be healthy by providing access to a range products and services.
There are over 9,000 “PSI’ers” around the world. It’s a varied group with a diverse range of backgrounds from the medical industry to the music industry, all with unique skills we bring to the job.
Join us!
PSI is looking for a Social Franchising (SF) Manager to think strategically around improving PSI’s SF business models and executing a plan to help our network members improve franchise operations for sustained health impact. You’ll also be providing technical leadership on health financing opportunities for private sector networks. You will work in partnership with regional and country teams responsible for managing SF networks, working towards global, regional and country level goals. We’re looking for someone who can think big (both near and long term) but who also understands the importance of getting the details right.
Sound like you? Read on to find out more.
Your contribution
The SF Manager will play a key role in:
Evolving our SF business model
You will deliver business operations support to SF networks to improve franchise performance. Utilizing a “best practices” approach, you will co-design operational improvements, effective processes and capacity building tactics to aid country programs in improving overall business franchise management for sustained health impact.
Aiding SF networks to reach minimum standards
You will understand regional and country specific needs for social franchising execution and partner with technical and regional departments to align tools and processes for streamlined support. You will work with network members to identify gaps in capabilities and co-develop action plans to improve outcomes. You will aid franchisors in all aspects of the business to ensure consistency in standard operating procedures with a focus on aiding franchisees to monitor metrics around impact, equity, quality, expansion and cost effectiveness.
Expanding health financing expertise
You will expand PSI’s knowledge and experience in health financing and delivery models. We want someone who can help our network members understand opportunities for health financing implementation to ensure that the people we serve can use health services, while being protected against financial hardship associated with paying for them.
Collaborating to make it all happen
You won’t be doing this alone and in fact, if you prefer to work solo, this is not the role for you. Collaboration is a core value at PSI and everyone works on a team. You will be connecting and partnering with people at all levels of the organization. You will need to diplomatically use persuasion and influence in order to execute successfully.
Raising PSI’s Visibility
You will represent PSI at a variety of fora and identify opportunities for effectively showcasing PSI’s social franchising work around the global. You will need to be comfortable talking to donors, technical partners and other key stakeholders about social franchise business models.
We want someone that…
Lives our values
We need someone that lives and breathes our values – someone who can role model Measurement, Pragmatism, Honesty, Collaboration, Trust and Commitment on a daily basis.
Makes it real
We want great strategy and alignment of tools, but not if you can’t make it real across PSI. We need someone that can translate complex strategy into action while aiding field programs to more effectively integrated services across various delivery channels (e.g. social franchises, community health workers, pharmacies).
Has business acumen
You have the knowledge and understanding of the financial, accounting, marketing and operational functions of a business. You have the ability to make good judgments and quick decisions based on sound analytics.
Actively listens and communicates
We want someone who can connect easily with people and share readily promising models and approaches from within the PSI network and from outside. You will be an effective and creative communicator whether speaking one on one or in front of a large group. French proficiency is a plus.
Possesses the Street Cred
6+ years experience in running complex business models; preferred experience working in/with commercial or international franchises. Relevant post-graduate degree (e.g. MBA).
Acts as a team player
You “play well” with others and enjoy seeing the impact of our work as a team.
Multitasks with ease
You’re able to juggle multiple tasks at once while ‘staying calm and carrying on.’ You think strategically, handle ambiguity and work in a fast-paced, multicultural environment
Seeks freshness
You look for inspiration in unexpected places. We want someone who can also draw from commercial franchising across a variety of industries to help improve PSI social franchise network operations, sustainability and health impact
Can take a joke
You take your work seriously, but not yourself.
STATUS:
Please apply online atwww.psi.org.
Population Services International is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender identity, race, color, religion, national origin, sex, sexual orientation, protected veteran status, or disability status.
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