Example of Duties: Receives oral and written instructions from Supervisor and other staff. Organizes and performs work according to established or standard office procedures. Processes mailed payments. Receives payments made in person; calculates amount due, posts payments and adjustments. Explains taxes, fees, and charges. Assists in preparation of bills, including calculating charges and updating billing information. Operates cash register. Performs arithmetic computations, requiring absolute accuracy in examining, verifying and correcting taxes and interest amounts. Identifies codes, types, and characteristics of tax bills. Balances daily receipts. Enters and retrieves information in an automated collection and/or accounting system. Prepares routine statistical reports for Supervisor. Maintains office files. Types routine reports and correspondences. Performs related office clerical duties as directed. Reports work accomplished to Supervisor. Operates office equipment, including computer terminal, cash register, calculator, typewriter, and telephone console.
The above is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility.
Required Knowledge, Skills and Abilities:
Ability to apply commonsense understanding to carry out written and oral instructions. Ability to work under pressure, including time constraints. Ability to work in the presence of distractions including noise and other office activity. Ability to add, subtract, multiply and divide all units of measure. Ability to type. Ability to enter, retrieve and verify information on a computer terminal. Ability to deal effectively with City staff and the public. Ability to collect data. Ability to maintain records and filing system. Ability to provide information to the public in a polite and courteous manner.
Minimum Qualifications:
High school diploma or GED and one year of general office experience.
Special Licenses/Certifications AND/OR Supplemental Information:
This position is a Grade 8.
Tax Collector Department
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