You’ll answer questions by chat, email and occasionally jump on a web meeting to resolve an issue. You’ll have many opportunities to collaborate with the rest of the team, to share customer feedback and help improve our product.
Position is full-time, local or remote.
Must be available 9am-5pm PT (GMT-8), Monday – Friday.
Requirements
About you:
You are a genuinely nice person who is great to work with, respectful, and will put the customer’s interest first.
You like puzzles and were born to troubleshoot!
You’re self motivated and work well in a team or on your own.
You have experience in supporting people with using technology.
You are a fast learner, shine at multi-tasking and can think on your feet.
You love to communicate! Great written and verbal skills are important. You also just like talking to people and helping!
You have a basic understanding of Database Systems or CRMs.
You are familiar with HTML, CSS and/or Javascript.
Benefits
We offer a competitive salary with health benefits, 401K, and flexible vacation time.
You’ll be joining a talented and fun team, working together to build something great!
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