The Operator Trainee pay is $16.17/hr for the duration of the training class. Upon graduation, an Operator Trainee will have the opportunity to promote to Operator and receive the pay reflected in this bulletin.
Definition
Under general supervision, an Operator transports passengers in a motor coach on a fixed route.
Classification Bargaining Unit: ATU
Essential Job Functions:
Typical Tasks
- Operates a motor coach safely and in accordance with a designated schedule;
- Picks up and drops off passengers at designated bus stops;
- Collects fares and sells day passes;
- Aids passengers in boarding or departing the motor coach as needed;
- Operates the wheelchair lift when necessary and secures passengers’ wheelchairs;
- Calls out stops and provides information to passengers;
- Maintains order on the motor coach;
- Operates a two-way radio;
- Prepares accident and incident reports;
- Keeps records;
- Performs related work as required.
Minimum Qualifications:
Employment Standards
Training and experience equivalent to a High School Diploma and possession of a valid California Class C driver’s license at the time of appointment, and the ability to obtain and maintain a valid California Class B license.
Driving record may not have more than three (3) moving violations within the last three (3) years.
Must be eighteen (18) years of age at the time of application.
Must have a good attendance record at school and/or previous job.
Must be available to work weekends, holidays, and odd and unusual hours.
Supplemental Information:
Knowledge of :
Ability to:
- Learn to operate a motor coach in a safe manner;
- Learn to operate a two-way radio;
- Read maps;
- Follow a schedule;
- Follow oral and written instructions which are given in English;
- Prepare accident, incident, and other reports in English;
- Maintain simple records;
- Deal courteously and effectively with the public;
- Perform simple arithmetic.
General Instructions
Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org .
Only on-line applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Position Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application.
ALL APPLICATION AND TESTING NOTIFICATIONS WILL BE SENT BY E-MAIL. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed.
Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV’s Applicant Assistance Line (877) 204-4442 or (310) 469-0515. NEOGOV Applicant support is available from 6:00AM to 6:00PM Pacific Standard Time Monday through Friday, excluding holidays.
Due to the number of applications received, candidates must check their own application status through their on-line account. Candidates are also responsible for maintaining up to date phone numbers, address and email addresses on their on-line account. Contact NEOGOV for assistance if needed.
Application Processing Information
All related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application (“See Resume” is not acceptable). Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. It is your responsibility to ensure that the online application reflects the work experience and education needed to meet the requirements for the position you are applying for. Although your resume may have all your experience and education details, please make sure to complete each section of the online application to ensure that your information is accurately captured during our screening process.
Important: Proof of Education, either as a copy of a diploma, or transcript, is required to verify all educational units listed on your application. Official transcripts are not necessary. Copies of diplomas, degrees, or foreign transcript evaluations must be attached to the submitted application as a pdf.
Note: Failure to provide all of the required documents in the appropriate format (pdf ONLY), and properly labeled as shown in the example (for example: Smith_J BS Diploma), will result in the application being rejected as incomplete. No exceptions will be made.
Note: Applicants holding degrees or credentials from outside the United States who are using these qualifications exclusively to qualify for a position are required to provide a foreign transcript evaluation as a pdf and properly labeled as shown above. Failure to provide a foreign transcript evaluation will result in the application being rejected as incomplete. No exceptions will be made.
Veterans must provide a legible copy of their DD214 (service copy 2) as a pdf attachment to their application, prior to appointment.
All applications are subject to review as to meeting minimum qualifications at any point in the recruitment process. Passing any step is no guarantee of continuation if it is determined that the applicant does not meet the minimum qualifications as stated in the class specification.
Candidates found to have exaggerated/falsified their qualifications, experience, training, and/or education may be disqualified at any point in the recruitment process and may be denied future employment with the VTA.
If selected for the position, candidates will be required to complete a criminal conviction disclosure form.
Candidates who successfully become VTA employees, and fail to disclose any of the criminal background information as required may be subject to discipline up to and including discharge.
Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. If you have questions related to an Eligible List you might be on or were on, you should contact Human Resources.
If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575.
Examination
The examination may include the following: written test that evaluates basic mathematical skills and basic map reading (Pass or Fail) and a multiple choice customer service skills video examination (Pass or Fail). The examination process may be conducted during one or more testing sessions taking approximately up to 4-5 hours.
Candidates must pass all portions of the examination. Applicants who do not show up for their scheduled tests will not be rescheduled. There are no make-up or re-tests.
Applicants arriving late will not be admitted to the tests. Applicants will not be scheduled to participate in the examination process until their application is screened for minimum qualifications and completeness. Screening may take several weeks or months due to the number of applications received. Applicants may be scheduled for testing, placed on an eligible list and scheduled for interview based on the order in which completed applications are received/reviewed/or approved. Additionally, candidates may be scheduled for testing and interview as-needed. Due to the number of applications received, candidates must check their own application status through their on-line account. Candidates are also responsible for maintaining up to date phone numbers, address and valid/reliable email addresses on their on-line account. Contact NeoGov (877) 204-4442 or (310) 469-0515 for assistance if needed.
The public library or internet may be a source of study materials for the test. The VTA does not provide study materials or information regarding the test.
VTA complies with the Americans with Disabilities Act. Any applicant requiring special assistance for testing should notify the Human Resources Department if accommodation is required as part of the application. Documentation clearly detailing and describing the accommodation requested will be required for those requesting accommodation. Such documentation must be attached to the application as a pdf. document.
Important Information – Please Read Thoroughly
In accordance with Department of Transportation (DOT) requirements, all job applicants selected for appointment to this safety-sensitive position are subject to pre-employment drug testing. A final job applicant will be tested for prohibited drugs (and their metabolites). During employment, employees holding safety-sensitive positions (such as Operators) are subject to random, reasonable suspicion, post accident, return-to-duty, and follow-up drug and alcohol testing.
In accordance with Federal Regulation 49 CFR Part 40.25, VTA is required to obtain all information regarding any positive drug and alcohol test results, any refusal to test, and any records of evaluation and/or treatment resulting from such tests from current, previous, and potential employers.
You will be required to complete and sign a “Drug and Alcohol Background Check Consent Form” if you are offered this position.
Candidates will be required to be fingerprinted for the purpose of obtaining “Summary Criminal History Conviction Information” from state and federal record agencies.
To achieve permanent status, new employees must successfully complete a training period of 8-9 weeks, followed by a probationary period.
VTA uses an attendance policy that will be explained in detail during the training period. Please note, absences during the training period may result in dismissal.
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