STATEMENT OF JOB:
The Receptionist is the official representative of the organization at the front desk and on the telephone. The receptionist will attend to the main telephone, handle all incoming and outgoing calls in a pleasant manner, and greet all visitors or residents who come to the desk. The receptionist will also be responsible for such other related clerical duties as the work load may permit.
Duties include but are not limited to the following:
Answer telephones and handle all inquiries according to company protocols
Greet visitors and prospects according to company protocol
Provide tours to prospects as requested
Maintain appropriate log books at front desk (Sign-In/Out Log, Guest Meals, Newspaper subscriptions, Beauty Shop appointments)
Control music in reception area
Monitor Sundry Shop operation if appropriate
Maintain announcement board
Straighten reception area
Maintain adequate supply of fully assembled marketing materials
Vacuum living room area and front door mat as needed
Distribute office and resident mail
Maintain list of residents who will not be attending a meal
Straighten front porch and patio furniture as needed
Monitor cleanliness of common-area restrooms
Monitor door security system
Distribute newspapers
Other duties as requested
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