Join the team that just launched the first-ever Amazon books and devices retail store. We’ve applied Amazon’s 20 years of online bookselling experience to build a store that integrates the benefits of offline and online book shopping with a world-class device shopping experience for Amazon devices including Kindle E-Readers, Fire TV, Fire Tablets, Echo and related accessories. Our doors opened November 3rd and it is very much still Day One. We are looking for entrepreneurial, analytical, creative, flexible leaders to help us make Amazon Books the world’s most customer-centric book and device store and a place that customers love to shop for books and Amazon devices. If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.
As Sr. Manager, Devices Category you will lead that team that is responsible for device and device accessory sales inside Amazon Bookstores. You will drive the vision, strategy, goals and day-day category management for the device and device accessory categories. You will select the assortment, define the customer experience and manage the performance of the category, while establishing scalable processes to support device launches and store expansion. This role is inherently cross-functional – you will work closely with the Amazon device, marketing, store design and operations teams to deliver a best-in-class device shopping experience that our customers love. As an experienced Senior Manager you’re expected to lead, recruit, retain and mentor a team.
Your responsibilities will include:
- Delivering a best-in-class device and device accessory shopping experience
- Defining the device and device accessory assortment
- Defining and managing the in-store demo experience for Amazon devices
- Establishing performance metrics and managing to goals
- Hiring, training, and retaining a world-class team
- Identifying and driving to completion opportunities to innovate and improve the device buying and discovery experience.
- Partnering with store design, marketing, and other internal teams to implement best-in-class device merchandising and launches.
- Partnering with the Amazon device, store operations and training teams to develop associate training.
The ideal candidate will demonstrate:
- An uncompromising focus on delivering a world-class customer experience.
- Relentlessly high standards and a strong bias for action.
- Comfort operating in an ambiguous start-up like environment.
- The ability to quickly and easily transition between diving deep into tactical details and stepping back and thinking strategically.
- Demonstrated analytical and quantitative skills; the use of data to continuously measure and improve their category and team’s performance.
- A passion for consumer electronics and devices and a desire to share that passion with others.
- High attention to detail including proven ability to manage multiple, competing priorities simultaneously.
- Strong team-orientation.
- Superior verbal and written communications skills.
- Demonstrated ability to lead direct reports and cross-functional teams.
- Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality
Basic Qualifications
- 5+ years work experience in related positions with increasing responsibility
- 4+ years of work experience in retail category management/product management/marketing/merchandising for mass market consumer electronics or wireless products.
- Experience leading a cross-functional team to meet aggressive goals.
- BA/BS required
Preferred Qualifications
- M.B.A. is strongly preferred
- Strong numerical and analytical aptitude. Ability to dive in and quickly understand root cause and identify solutions
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously
- Experience working in a new business or startup environment
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