PRIMARY RESPONSIBILITIES:
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Assists with events to ensure break food, room sets, and audio visual requirements are met for each meeting.
Lends support to break attendant, set-up and hotel front desk for any reason such has absence or high business volume.
Monitors the conference center for cleanliness, organization and safety to maintain the standards of a sophisticated event campus.
Greets clients prior to the start of their function to determine any additional needs or changes. Implements such changes or additions by contacting the correct department.
Maintains direct communication with the sales and planning department to coordinate name tags, rooming lists, welcome letters, weekly activities and booking recaps.
Position may entail working in other positions on property such as break attendant, conference services set up and front desk. This list is not all inclusive.
Our attractive compensation package includes a $9.50 per hour starting wage. medical, dental, Life, 401k with match, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.
Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug-Free Workplace/EOE.
All applicants will be required to submit to a background check prior to employment.
Required Skills
Previous guest service experience.
Previous hotel front desk or concierge experience.
Flexibility in scheduling.
Must be able to work extended hours.
Ability to lift 20 lbs.
Ability to stand and walk for 8 hours.
Excellent communication skills; including speaking, writing and reading.
The ability to multi-task, adapt to change and be a team player.
Required Experience
1-2 years solid experience in a Guest Services role.
High School diploma or equivalent.
EmoticonEmoticon