POSITION SUMMARY: Qualified candidate will serve as the first point of contact in Texas for incoming phone calls and visitors, and ability to work both independently and within establishment boundaries; maintain high standards of organizational quality. Provides regular clerical and administrative support as necessary. Professional, above average in customer service, punctual, dependable, organized, work well in a fast paced environment, have a positive attitude and an enthusiastic willingness to assist as requested by supervisor.
RESPONSIBILITIES
Enrollment Support and Strategic Planning
– Never ever leave the Front Desk unattended.
– Attends to Visitors with Excellent Attitude.
– Must be comfortable managing and maintain on a daily basis computer software programs currently utilized by the Enrollment Division
– Manage front desk; including answering phones, properly routing calls/visitors, taking/forwarding messages as necessary, providing general information, etc.
– Greeting all team members, prospects, and community visitors.
– Ensure all team members and prospects are properly signed in and out.
– Establish and maintain an effective professional working relationship with divisions and visitors.
– Maintain an accurate tracking record of daily inquires and leads.
– Prepare the new file folders as required
– Assist prospective applicants in completing preliminary paperwork
– Maintain a comfortable, organized lobby area for prospective applicants
– Perform other related secretarial and/or administrative duties as requested.
Organizational/Office Management
– Receive all incoming shipments and deliveries and notifies recipients accordingly.
– Prepares and processes outgoing mail to include: accurate weighing, coding, affixing postage and preparing certified /overnight/return receipt mail.
– Maintenance and distribution of phone lists.
– Maintenance and distribution of monthly events calendar and conference room booking calendar.
– Administrate necessary departmental reports as requested by the Director.
– Support the Corporate offices with necessary forms and reports, as requested.
– Support students at the Campus level with necessary information and paperwork as designated by supervisor and corporate.
– Maintains, updates, and distributes staff schedules, phone lists, vendor lists, and accounts payable invoices as assigned.
– Performs other related duties and special projects as requested and trained.
Reporting
– Provides Daily reports to different divisions and completed Front Desk Sign in Sheet.
– Provides Daily Employee Attendance reports to Payroll Department.
– Monthly Calendar and Activity Postings.
– Other reports as requested by supervisors or corporate.
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS
* Good tracking and record keeping skills
* Strong organizational skills; able to manage priorities and work flow
* Ability to maintain confidentiality and maintain a respectful workplace
* Versatile, flexible, and willingness to work within constantly changing priorities with enthusiasm
* Ability to work effectively in a fast-paced team environment
Strong computer skills and knowledge of office software packages (primarily Word, PowerPoint, Excel, Outlook)
* Be Comfortable performing multi-faceted projects in conjunction with day-to-day activities.
* Must be highly organized and a self-starter with excellent communication skills.
* Manage multiple tasks and develop solutions in a fast paced work environment.
* Maintain a professional appearance and demeanor during interactions with everyone.
* High standards for integrity and sensitivity to personal information.
MINIMUM QUALIFICATIONS:
Education and experience equivalent to:
High school diploma; supplemented with one (1) year of related experience.
Pay: $32-$36/hr
Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More
Please apply with your resume to become the newest member of our team.
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