Support Staff- MIA - American Airlines - Miami, FL

Performs a wide variety of office duties for one or more management/specialist personnel. The following responsibilities may apply: typing, filing, ensuring telephone coverage, greeting and direction customers, handling mail, ordering office supplies, updating manuals, arranging travel and hotel accommodations. Prepares weekly, monthly, quarterly and annual reports from automated data bases. Codes employee paid and unpaid hours in Automated Time and Attendance (AutoTA); researches employee pay discrepancies; calculates eligibility for FMLA; tracks and administers leaves of absences; reviews policies and procedures with the agent and TWU workgroups; and assists in general typing, filing, and telephone/mail correspondence. High School diploma or GED Customer Service experience required Minimum typing skill of 25 to 49 W.P.M. Working knowledge of Word, Excel and Outlook is required Ability to use Power Point and SAP is preferred Must be able to read, write, fluently speak and understand the English language Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Must have acceptable credit for AA Credit Union positions *Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

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AMR knows America’s spacious skies — and lots of others. Its main subsidiary is American Airlines, one of the largest airlines in the…

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