The primary role of the Emergency Program Manager – Latin America Region is to support LWR country offices in the region in the areas of program development and implementation during emergency deployments. While not deployed, the EPM-LAC supports LWR’s Emergency Operation Unit in preparing for disasters, support Technical Advisor for Emergency Capacity Building (TA-ECB) in building capacity of the field and HQ staff and establish relationships with key stakeholders in the region. Although the primary area of focus of the EPM – LAC is the Latin America region, but if needed, s/he will be expected to deploy to other regions to support LWR’s response to large-scale emergencies.
Duties:
Emergency Response and Program Management
- Provide active leadership throughout the region to promote and support all aspects of operational preparedness planning and action at country and regional level.
- Be ready to deploy to emergencies within 72 hours to lead an emergency response within the region and outside of his/her focus area when needed.
- At request of the Director of Emergency Operations Unit and Regional Director (or Country Director where appropriate) to take on interim direct management of initial humanitarian response in-country, until such time as longer term arrangements can be made (until Phase 2)
- Lead on-the ground efforts in assessing the needs of the communities and identification of appropriate programmatic response in line with LWR’s Core Program Areas of the emergency operations objective strategy.
- Lead fundraising strategy and proposal development processes, including donor relations, proposal writing and project technical design.
- Play key role in recruitment, training and on-boarding of needed emergency response staff (including staff secondment from other agencies and identification and recruitment of short-term technical experts/consultants).
- Ensure programs are designed keeping current needs of the communities in mind with a clear vision for transition to the next appropriate stage of the emergency response (early recovery) and/or longer-term development programs.
- Ensure LWR programs are in line with global humanitarian quality and accountability standards, such as the ICRC code of conduct, Sphere, HAP, and Do-no-Harm principles.
- In coordination with the relevant EOps staff, ensure strategic use of LWR’s Material Resources and leverage for efficient emergency response.
- Produce situation reports and updates as per the frequency outlined in LWR’s “emergency response process flow chart”.
Operational Preparedness and Emergency Capacity Building.
- Lead the continual development, review, and implementation of LWR’s regional preparedness and contingency planning, in close liaison with the Technical Advisor – Emergency Capacity Building (TA-ECB), country staff and Senior Regional Director
- In coordination with relevant EOps staff, identify, preposition and deploy needed emergency response material (NFIs) using the UNHRD network.
- Support TA-ECB EOps to build HQ cross departmental technical capacity needs and emergency surge capacity when needed.
- Provide technical input to project proposals and budgets for developing both slow and rapid onset emergency response proposals as needed.
- Where relevant, provide capacity building and technical support to local partners.
Internal and External Representation
- Serve as the main LWR point of contact for regional donor and other stakeholders’ coordination platforms.
- Liaise closely with relevant ACT Alliance Regional Program Officers on the ACT Alerts, ACT Appeals, and other coordination issues as needed.
- Remain up to date on changes and issues in the humanitarian system and incorporate that knowledge to LWR through the TA-ECB.
- Work closely with LWR’s Marketing and Communications Department on the development and dissemination of media content and reports as needed.
- When needed, represent the EOps Unit in internal meetings and strategic discussions.
- When needed, represent LWR in external meetings, such OFDA, InterAction and other related fora.Qualifications:
- Deep commitment to LWR’s core values and ability to model those values in relationships with colleagues and partners.
- Master’s degree in humanitarian action, disaster response, emergency management, international development, or a relevant social science field preferred; Bachelors with equivalent work experience will be considered
- Five or more years of experience in emergency management, disaster response or humanitarian action either public sector, NGO or other practitioner level, including direct experience with first-phase emergency response.
- Knowledge of the core concepts, tools and resources of disaster management and emergency response, especially related to the Humanitarian Architecture and Quality and Accountability
- Excellent project management skills, including working in fast-paced, challenging environments, often described as complex contexts.
- Ability to act independently, and manage potentially diverse stakeholder needs and priorities, and follow-through with results.
- Experience recruiting and managing intercultural teams of national staff.
- Experience with a variety of donors institutional and private donors, including USAID/OFDA. Experience in managing DFID, EC, and other non-US donors projects is a plus.
- Proven track record designing successfully funded proposals.
- Previous work experience in rapidly changing, challenging and stressful situations.
- Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
- Proficiency with Microsoft Outlook, Excel, and Word, as well as social media, ICT, mobile technology and use of satellite communication equipment, such as satellite phones.
- Excellent writing and communications skills, advance level fluency in English and Spanish language (writing and speaking). French or other language skills considered a valuable asset.
- Knowledge of safety and security management protocols, particularly related to managing security in humanitarian settings.
- Willingness to work in insecure or conflict environments
- Willingness to travel internationally on short notice, at least 75% of the time, sometimes to remote locations with limited resources and amenities.
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