Essential Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
• Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls.
• Responds to 911 calls; determines nature of emergency; prioritizes multiple needs; dispatches appropriate responders.
• Provides information to officers in the field; researches computerized databases.
• Answers non-emergency calls; provides information and assistance; transfers to appropriate personnel.
• Enters and maintains warrant and other information reported to terminal agencies; validates warrants; recalls warrants as directed.
• Trains for and responds appropriately to natural and man-made disasters.
• Restores computerized systems following power outages.
• Assists in maintaining current list of employee contact information.
• Monitors surveillance cameras and security doors.
• Monitors and responds to weather emergencies.
• Monitors inmate arrest status and coordinates commitments and releases with courts.
• Ability to provide credible testimony in municipal, state and federal court.
• Performs related duties.
Additional Knowledge Required
• Knowledge of enhanced 911 system operations.
• Knowledge of emergency telephone and radio communications procedures.
• Knowledge of the operation of telephone, radio and CAD systems.
• Knowledge of computers and job related software programs.
• Knowledge of city streets and geography.
• Knowledge of law enforcement terminology.
• Skill in the analysis of problems and the development and implementation of solutions.
• Skill in the response to emergency situations.
• Skill in the preparation of clear and precise administrative reports.
• Skill in oral and written communication.
Minimum Education, Training and Experience Required to Perform Essential Job Functions
• Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/ internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain MULES/NCIC certification.
Contact Information
Online employment applications can be accessed on the City Website at
www.ofallon.mo.us/hr
The City of O’Fallon is an Equal Opportunity Employer and participates in E-Verify
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