FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology; creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. We are currently seeking qualified candidates for the position of: Digital Finance Services Program Officer
Description:
mSTAR is a five-year project supported by the U.S. Agency for International Development (USAID)’s Global Development Lab that seeks to initiate and support game-changing interventions advancing digital finance, digital inclusion, as well as mobile data collection and use. The project supports broad-based coordinated action by a range of market stakeholders — including governments, donors, mobile service providers, and their customers. mSTAR has staff in five countries and dozens of ongoing activities ranging from a major national effort to increase merchant acceptance of mobile payments, to global research on alternative business models for connecting the world’s marginalized populations.
FHI 360 is committed to facilitating the creation of digital ecosystems that are an effective foundation for greater financial inclusion. Through our global and country-specific digital financial services (DFS) programs, we are working with private and public sector stakeholders to build robust digital ecosystems to meet the financial products and services needs of underserved populations, and to support governments in their transition to cash-lite economies. Ultimately, mSTAR seeks to increase access to and the availability and use of mobile technologies by the poor, civil society, local government institutions, and private sector stakeholders.
FHI 360 is a global development organization with a rigorous, evidence-based approach. Our professional staff includes experts in health, nutrition, education, economic development, civil society, environment and research. FHI 360 operates from 60 offices with 4,400 staff in the U.S. and around the world. Our commitment to partnerships at every level and our multidisciplinary approach enable us to have a lasting impact on the individuals, communities and countries we serve–improving lives for millions.
Job Summary:
The Program Officer will provide technical assistance and support primarily to mSTAR’s digital financial services (DFS) portfolio of activities, but may be assigned other activities or programs as needed. S/he will provide administrative and project support, in addition to program management and execution. S/he will ensure compliance with internal and external regulations; monitor activity budgets and activity status; ensure completion of activity while adhering to budget, scope, and schedule requirements; develop and review activity work plans; prepare presentations to funders; and support other related program objectives and deliverables.
Major Duties/Responsibilities:
- Design, implement, and coordinate digital financial services (DFS) program activities and conduct research to achieve program goals.
- Provide technical assistance and support to the program including monitoring and evaluation in the area of DFS as needed.
- Collect, compile and analyze information relevant to DFS and other programs.
- Track performance against project timelines, budget, objectives, and deliverables and ensure timely high quality implementation.
- Facilitate communication by answering partner and funder inquires, presenting activities and results, and monitoring any relevant technical websites, social media or online tools.
- Work with Director, Deputy Director and Technical Advisors to develop activity budgets, scopes of works, and project materials and manage grants, consultants and subcontracts.
- Provide administrative support to programs as needed by writing, reviewing, and translating reports and deliverables as needed and coordinating travel arrangements.
- Document and share program accomplishments, challenges, and lessons learned among internal and external partners.
- Serve as the DFS liaison for internal units, such as finance, contracts, etc.
- Support program/project teams administratively and technically to provide high quality deliverables to funders.
- Develop reports, briefing papers, press releases, and presentations as necessary for one or multiple activities/programs.
- Identify resource development opportunities and support development of proposals.
- Assist with budgeting and writing proposals.
- Serve as the liaison with government officials, local communities, and other organizations.
- Supervise and mentor staff and provide training on systems, policies, and regulations.
- Other duties as assigned
Qualifications:
- Bachelor’s Degree or its international equivalent in finance, economics, international development, or related field. Master’s preferred.
- Working knowledge of concepts and best practices related to DFS programs
- Excellent oral and written communication skills. Articulate and professional in public speaking situations.
- Strong and demonstrated program/project management skills.
- Ability to solve problems and implements corrective action as needed.
- Ability to prepare reports and provide information to management in a timely matter.
- Experience supervising at least one other person.
- Sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
- Ability to communicate in a clear, positive manner with diverse clients and staff.
- Demonstrated research, writing and editing experience for both print and web.
- Self-motivated and able to work with minimal direction.
- Minimum of 5 years’ experience with program management, US Government rules and regulations; significantly more years preferred.
- Fluency in a foreign language preferred.
- Prior work experience in a non-governmental organization (NGO), government agency, or private organization.
- International or Domestic (US) Program Development or Program management preferred.
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360’s Career Center at http://www.fhi360.org/careers or through the Employment section at www.fhi360.org. Please submit CV/resume and cover letter including salary requirements. Please specify source in your application.
FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.
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