Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life’s work?
Volunteer Services are a cornerstone of the Penn Patient Experience and the model patient-center care.
Responsibilities for this position include but are not limited to the following:
- Assisting the Director with the operations of the hospital – wide program volunteers through recruiting, screening, training, assigning, orienting, evaluating, recognizing and retaining volunteer staff
- Coordinating and supervising all aspects of the Volunteer Services Program for Penn Presbyterian Medical Center and the Office of Patient and Family Experience
- Partnering with PPMC Departments and units to assist with the development of credible, worthwhile and sought-after volunteer opportunities.
- Maintaining compliance with hospital Occupational Medicine and HRIS training requirements.
- Imputing volunteer hours, managing the volunteer database, and assisting the director with monthly reports.
- Assisting in ensuring compliance with corporate, state, and federal regulations.
- Coordinating all clerical aspects of the Volunteer Services program
- Ensuring the coordination of patient and family needs for volunteer services and overseeing the development of and implementation of plans of care to meet those needs.
- Proven self-motivation and ability to motivate others to reach excellence in service delivery
Minimum Requirements
Qualifications for position:
- College degree in related field and experience working with volunteers preferred
- High school degree or equivalent required.
- Minimum two years’ experience in an academic medical center preferred
- Strong verbal/written communication, advanced computer skills including proficiency in all Microsoft Office applications required
- Excellent people skills and the ability to work with diverse groups required
- Organization, detail oriented skills with the ability to be flexible, calm, and handle multiple tasks in a fast paced environment required
- Strong human relations and interpersonal skills required
- A sound understanding of safety requirements required
- The mastery of using a calculator, copier, fax machine, shredder, computer, and other office equipment required
Additional Information
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Penn Medicine
http://www.pennmedicine.org/careers/
Live Your Life’s Work
EOE/AA, Minority/Female/Disabled/Veteran
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
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