Processes financial patient information (obtaining/up-dating insurance information, coding visits using ICD9 and CPT codes, entering charges for office/hospital visits; balancing receipts for day and month, responding to questions related to billing from patients/parents and PBO).
Performs computerized patient scheduling of appointments; generation of schedules, reports and forms as well as other related computer functions.
Answers telephone directing calls appropriately including providing accurate and complete information when needed.
Initiates telephone/facsimile communication to confirm appointments, obtain and communicate referral authorizations.
Receives and greets patients and visitors.
Processes mail (in-coming & out-going), delivers mail to appropriate person(s).
Provides back up and/or support for other administrative medical office assistants and clinical medical office assistants.
Manages and cares for required resources including supplies, equipment, and facility.
Participates in departmental Performance Improvement activities.
Job Qualifications:
EDUCATION/EXPERIENCE
High school diploma or general education degree (GED). Prefer completion of an accredited medical assisting program and previous experience in a medical office.
Previous experience in outpatient clinic setting preferred.
Previous experience using EMR and working with Insurance Carriers a plus.
Outgoing and freindly personality a MUST.
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