FUNCTION: Perform all tasks associated with checking patients in and out in a manner conducive to the policies and procedures of Gastro One.
JOB RESPONSIBILITIES:
1.Greet patients and visitors courteously and with a smile, assessing their needs and direct them appropriately.
2. Answer phone as needed providing assistance, taking accurate and complete messages for doctors &/or nurses.
3.Verify &/or enter all patient demographic information in the computer system.Check for necessary referrals.
4. Have appropriate forms completed, signed and assemble patient charts.
5.Schedule patients for office visits, procedures, and other x-rays and tests as requested using office computer scheduling program.Precert as required.
6. Collect co-pays, deductibles and balances at time of visit.
7. Confirm all patient office visits and procedures which have been scheduled for the next day.Follow up on no-shows as policy dictates.
8.Sort mail.
9.Perform duties of Charge Entry Operator for Practice Sites.
10.Capable & able to travel and perform job duties at other Practice Sites.Must have reliable transportation
11. Maintain strict patient confidentiality as mandated by state, local & federal guidelines (HIPAA).
12.Successfully completes all Gastro One training requirements (i.e. OSHA, HIPAA, safety, compliance, etc.).1
13. Responsible for following and compliance with all regulatory requirements and/or guidelines.These requirements/guidelines include, but are not limited to: AAAHC standards, OSHA, HIPAA, Federal Fraud and Abuse Laws.
14.Perform other duties as required.
15.Perform all duties following the guidelines set by the policies and procedures of Gastro One.
Required Experience:
JOB EXPOSURE DETERMINATION: Not subject to occupational exposure to blood or body fluids.
JOB REQUIREMENTS: Graduation from high school; basic typing and data entry skills required for scheduling on computer system; good communication skills necessary for effective communication in person and over the phone.
JOB RELATIONSHIPS: Reports to Medical Office Assistant Supervisor.Does not supervise any employee.
Keyword: Medical Office Assistant
From: Gastro One
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