Telephone Operator GI Associates & Endoscopy Center is looking for an experienced Telephone Operator to join their team. The ideal candidate will have experience answering a busy, multi-line phone system with a high volume medical practice. • Answer incoming calls for multiple locations • Analyze the nature of each call and ensure the calls are routed to the appropriate personnel • Give routine, non-interpretative information, such as driving directions to GIA offices and appointment times, upon request • Must be able to handle high customer/patient demands • Schedule and verify patient appointment • Obtain current and accurate insurance information for each scheduled visit • Operate paging system and communicate with patients, staff and physicians • Relay and route written and verbal messages • Perform clerical duties, such a typing, filing, accepting orders » Apply Now
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