Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations. * Deliver exceptional customer service through customer engagement and quality product delivery. * Be knowledgeable of products and services offered and properly promote them to customers. * Identify customer needs and offer additional services which could benefit them. * Receive, sort and place mail in mailboxes accurately. * Record all sales transactions completely and accurately in Point of Sale system. * Pack contents for shipping using established procedures and products. * Receive and prepare documents for printing. * Operate all other software packages. * Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customer’s vehicle when requested. * Process and document damaged shipments, late and lost package claims. * Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies. * Perform end of day duties: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure. * Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area. * General housekeeping duties. * Other duties as assigned. Job Type: Full-time Local candidates only: Required experience: » Apply Now
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The UPS Store
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