Summary
The Director, HR Shared Services is responsible for leading the design and implementation of the organization’s total remuneration strategy Additional responsibilities will include domestic US and expatriate payroll administration and benefit programs, HR systems and analytics, and compliance in accordance with US and international laws. The Director will also be responsible for leading and supporting our regional HR Managers in support of operational efficiencies, and will serve as a member of the GHR organization’s senior leadership team in support of ChildFund’s vision, mission and organizational strategy. This position will report directly to the Global Vice President, Human Resources.
DUTIES/RESPONSIBILITIES
- Design and implement total rewards program including compensation and incentive programs, non-monetary recognition program, health, welfare, retirement programs, including voluntary benefits programs and country-based compensation structures and benefit programs to ensure organizational equity and competitiveness
- Manage the administration of expatriate employment agreements to include compensation, assignment allowances and benefit programs
- Oversee the development and monitoring of HR metrics and organizational dashboards to support planning and decision making
- Participate in appropriate compensation and benefit surveys and benchmarking and monitor trends and new/innovative practices
- Review, update and implement organizational policies and procedures, as necessitated by organizational needs and to ensure ongoing compliance with all US and national government regulations (e.g., ERISA, FLSA, ACA, AA)
- Support the administration and performance of the organization’s Pension, 403B and 457 plans; serve as GHR’s representative on the retirement plans committee and manage the relationships with US plan fiduciary, investment advisor and plan administration vendors
- Collaborate (lead, direct, coach) with the Shared Services team and the organization’s vendors to ensure benefits products and services are available and being offered at the highest level of service and value
- Lead global annual merit planning and performance management processes
Assist with Employee Relation-related matters as needed
Required SkillsCross-cultural experience gained from working in culturally diverse environments; experience working in an international non-profit organization a plus
Awareness and understanding of total reward trends and practices in and outside the U.S.
- Strong leadership and project management skills, including the ability to build and manage effective internal and external relationships
- Ability to apply discretion and maintain confidentially
- Proficient in global HR systems, Microsoft Word, Excel, etc. Previous experience implementing a global HRIS is preferred
- Working knowledge of USAID rules and regulations
- Ability to travel, both domestically and internationally
Related certifications (e.g., CEBS, CCP) and/or language skills (e.g., French, Spanish) a plus
Experience Required10+ years of demonstrated experience leading a global compensation and benefits program in a multi-national/multi-cultural organization; demonstrated experience in designing and implementing compensation and benefit programs for domestic US, expatriate and international populations
Direct experience providing consultative HR support and guidance to global offices, and a working knowledge of US and international employment laws
Cross-cultural experience gained from working in culturally diverse environments; experience working in an international non-profit organization a plus
EDUCATION
- Bachelor’s degree in Human Resources, Business Administration or related field or equivalent work experience; advanced degree in Human Resources or International Business a plus
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