The Digital Strategy Section (DSS) within the Division of Communication comprises Web, Social Media and Multimedia teams working together to create compelling public-facing content and to provide digital services within the organization. Through multiple platforms and in multiple languages, DSS draws attention to the many facets of UNICEF’s work, encouraging public support, participation and action, as well as ensuring greater transparency and accountability.
Web stories, blog entries, photo essays, Facebook posts, Twitter campaigns, and videos for distribution via UNICEF.org, YouTube, news media and other outlets and platforms – all are a part of our digital storytelling. By measuring and testing our efforts, we also use data to inform content and engagement choices.
DSS seeks to hire a technical project manager to oversee the web development work for unicef.org and other sites hosted within UNICEF’s corporate CMS, as well as provide technical guidance on any web component for global campaigns.
Purpose of the position:
UNICEF has engaged in a multiyear Digital Transformation Project which includes among the main deliverables a change of the current publishing platform both for websites and blogs. In parallel, UNICEF’s core digital team continues with the work needed to maintain the current publishing platform and to provide digital support around digital flagship publications, as well as other key communication initiatives with a digital component.
The technical project manager will oversee the web development work for unicef.org, and other sites hosted within UNICEF’s corporate CMS, as well as provide technical guidance on any web component for global campaigns. This is a hands-on position that will require overseeing consultants but also executing front-end development. In addition, he or she will participate in the technical work the organization has started to re-design and re-platform its main online properties, including global, regional and country sites, known as the Digital Transformation Project.
Main responsibilities:
Management
- Participate in coordination meetings with members of the web team and other divisions
- Work closely with project managers
- Manage the development project queue
- Manage the production support queue
- Allocate development resources to each web project
- Oversee the execution of the work throughout all stages (from conception to launch)
- Ensure all products meet minimum standards of quality
- Coordinate and work with IT in all aspects of the corporate CMS (maintenance, testing, upgrades)
- Coordinate and work with DTP Technical Lead in all technical aspects related to the transition to the new platform.
- Coordinate QA both internally within DSS and with IT when required
- Ensure all projects and processes are properly documented
- Manage the web development team including:
- Assign work to each consultant web developer
- Provide developers with the information, resources and time needed to execute a request
- Oversee the web development work
- Ensure that other members of the Division of Communication understand development time frames and agree to them
- Hire web development resources and conduct performance reviews
- Ensure that there is always web technical support, including during holidays
- Foster good team spirit and knowledge exchange
Development
- Oversee the rollout of new portal templates for unicef.org using UNICEF’s corporate CMS: OpenText (RedDot)
- Oversee and execute front-end development, which may include but is not limited to development in: HTML, JavaScript, jQuery, CSS pages and templates
- Support back-end development: PHP, RQL (RedDot), and do other scripting work to develop the necessary functionality and templates and implement approved designs assigned by the supervisor
- Develop/review/modify RedDot templates as needed
- Coordinate the test, debug QA on all development projects, as required
- Develop skeletons for website development
- Provide documentation of all executed development work
- Provide production support to Country Offices and HQ users, for issues that require more technical expertise
- Roll out RedDot templates to be used by Country Offices and HQ
- Provide training as needed to members of the web development team
- Support the Digital Transformation Project on technical assessments as needed
- May be asked to work on weekends
Minimum qualifications:
- Advanced university degree in digital communication, design or technology, or other fields related to this position. A first-level university degree in combination with qualifying experience may be accepted in lieu of an advanced degree
- Minimum 5 years of progressively responsible professional web development work experience at the national and international levels, of which at least two managing technical projects or teams. United Nations experience is highly desirable
- Experience managing the technical side of digital projects
- Experience working with web developers and business owners
- Experience managing small teams
- Self-motivated and results oriented
- Strong HTML and CSS skills
- Knowledge of JIRA and GitHub
- Solid understanding of web standards and best practices
- Solid understanding of mobile web, SEO and accessibility
- Experience with OpenText (RedDot) (preference for experience in UNICEF’s implementation)
- Knowledge of WordPress and Drupal
- Knowledge of Mobify’s development tool, and framework for mobile websites desirable
- Solid knowledge and experience with web application frameworks and scripting languages (PHP, JavaScript, ASP)
- Be an expert in technology and the creation of websites
- Experience with and/or desire to work in a non-profit or international organization preferred
- Possess strong organizational and detail-oriented skills
- Proven ability to deliver under tight deadlines
- Working knowledge of English. Knowledge of another UN official language is a plus
- Proven ability to work as part of a team
Core values and competencies:
Core values (required): Commitment; diversity and inclusion; integrity
Core competencies (required): Communication [ III ]; working with people [ II ]; drive for results [ II ]
Functional competencies (required): Leading and supervising [ I ]; formulating strategies and concepts [ II ]; relating and networking [ II ]; persuading and influencing [ II ]; applying technical expertise [ II ]; entrepreneurial thinking [ II ]; technical knowledge [ II ]
Duration:
The contract duration is 364 days (temporary appointment/TA).
How to apply:
To apply, send an e-mail application with the subject title Temporary appointment: Technical Project Manager, to digitalstrategy@unicef.org, by 25 February 2016. The e-mail should include an up-to-date P-11 form, CV and cover letter.
UNICEF is a smoke-free environment.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization.
Closing date is 25 February 2016.
Applications should be sent to: DigitalStrategy@unicef.org. When sending to this mailbox, please ensure that the position you are applying for is quoted on the subject line.
The Personal History Form (P11) in MS Word format can be downloaded from our website at http://www.unicef.org/about/employ/files/P11.doc.
Please note that acknowledgement of application will be extended only to short-listed candidates.
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