Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the world’s best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
As a Call Center Agent, you will be expected to speak with candidates in a fast-paced, web-based call center. You will be responsible for outbound calls to candidates requesting information about the company and the hiring process, and will make sure they are motivated to move to the next stage. Our Call Center agents must have outstanding communication skills, exceptional English, a friendly personality, and reliable high-speed internet.
Key Responsibilities:
Call candidates to clarify questions they might have related to the company and/or the hiring process
Call candidates to motivate them to complete our hiring process
Communicate effectively with candidates, including expectations for callbacks and follow-up on their issues
Maintain web-based records
Must be available to work on shift patterns where required
Build and maintain solid working relationships with the other members of the team.
To qualify, please provide a resume/CV demonstrating the required experience and skills. From there, to help us find the top 1% of talent, there will be a series of interviews and online skills examinations. We realize these are challenging and can require a decent amount of time – so we thank you in advance for your efforts. Please note that you will not be paid for these interviews or skills tests but we hope you will complete them to help us truly evaluate your talent vs your peers.
Are you up for the challenge?
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