Customer Service Agent
Reports to: Customer Service Lead
Duties and Responsibilities:
Checking in passengers
Checking in baggage
Checking in freight
Preparing Manifest for flights
Confirming return reservations
Ensuring that flights are properly loaded
Ensuring that flights depart in a timely manner
Confirming new reservations as needed
Confirm accurate manifests
Ensuring no aircraft is sent out overweight
Learn all pertinent information and operating procedures Performing other assigned duties
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