Mail Clerk - SEPTA - Philadelphia, PA





SEPTA is the largest transit system in Pennsylvania and 6th largest in the nation operating a multi-modal Bus, Subway, Trolley, Trackless Trolley, Regional Rail, and Paratransit network serving a 2200 square mile region across Bucks, Chester, Delaware, Montgomery, and Philadelphia Counties and select destinations in New Jersey and the State of Delaware. With a workforce of some 9200 employees, SEPTA ranks among the largest employers in the Delaware Valley. Our dedicated team works to deliver consistent, reliable, and safe transportation services for the more than 334 million customers who ride each year.

At this time we are recruiting for an Mail Clerk for our Legal/Claims Department.

Salary Rate of Pay $12.00/hour

OVERALL RESPONSIBILITY:

Under General Supervision of Supervisor, Claims Administration, OPENS and STAMPS, with current date, all incoming mail. PERUSES correspondence for nature of request and ASSIGNS priority to all first letters of attorney’s representation. LOGS correspondence into Mainframe computer Claims application and LOCATES files. ATTACHES correspondence to file and ENSURES no duplication of files.

RESPONSIBILITIES:


1. OPENS incoming mail and STAMPS with current date.

2. PERUSES correspondence, DETERMINES nature of request and ASSIGNS priority to all first letters of attorney’s representation.

3. ENSURES that Claim Supervisors receive all first letters of attorney’s

representation in timely manner in order to evoke a prompt acknowledgement thereby avoiding litigation.


4. LOGS correspondence into Mainframe computer claim files.

5. CODES correspondence with claim file number.


6. LOCATES file within office area and ATTACHES correspondence.

7. ENSURES that there are not duplicate claim files.


8. MAINTAINS running inventory listing of files located within adjusters’ and supervisors’ areas.

9. DETERMINES whether to open a new file or retain correspondence in the hold file.

QUALIFICATIONS:

* High school diploma or equivalent.

* Mailroom/ office experience preferred.

* Ability to operate personal computer and access Mainframe application for claim files.




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