We are looking for ambitious, outgoing individuals with a competitive streak to fill career opportunities with Enova in Gurnee, IL! This is a great opportunity to get your foot in the door of a growing financial services organization that offers advancement opportunities.
Company:
Enova is an online financial lender that provides real-time financial options for everyday hardworking people. We’re proud to say that we work amongst the best and the brightest. We encourage collaboration between teams and in return we simply ask for our employees to be eager, driven and laugh at our jokes from time to time. Did we mention we offer competitive pay and benefits? If you thrive in an environment where you are constantly challenged, motivated, and have fun while working, read ahead to see if our position fit you. We look forward to reading your application!
What you’ll do as a Customer Service Representative:
-Handle both inbound and outbound calls and respond to customer emails at a call center environment
-Process submitted loan applications and issue loans according to company guidelines
-Use company systems and web to research, identify, and verify information throughout the loan process
-Provide a high level of service to our customers to ensure they understand the loan process and would recommend our service
-Recognize, document, and alert the supervisor of trends on customer calls and issues-Recommend process improvements
-Perform other functions as assigned by management
Why join Enova?
– Wear jeans to work every day? That’s right – Enova offers a fun and causal work environment.
– Have an interest in financial services but not a lot of experience? We offer exceptional training and ongoing developmental programs to support your career growth.
– At Enova, the opportunity for advancement is outstanding! We invest in our employees through training and development to help them reach their career goals and aspirations.
– You’ll receive on-going training to help you learn your job.
– We provide constant feedback to help you develop your skills.
– Onsite Massages. Enter stressed. Leave refreshed.
– Tuition reimbursement. Double your smarts at half the cost.
– Employee rewards program. When you do good work, you get points to cash in for free stuff!
Location:
Gurnee, IL
Pay Range:
$15.00/hr.
Hire Status:
Full-time, temp-to-hire
Shift Details:
Sunday – Thursday 3:30pm – 12:00am
Tuesday – Saturday 3:30pm – 12:00am
Great phone presence is a must, since you’ll be spending the majority of your time on the phone, below are additional requirements:
– Excellent phone communication and interpersonal skills
– Flexibility and ability to quickly adapt to change
– Ability to listen through a situation and think on your feet
– Excellent attendance record in previous employment
– Proven computer skills required (word processing, data entry, internet, spreadsheets)
– MUST type a minimum of 40 wpm
Nice to have: *Previous experience in a fast pace environment
Job Type: Full-time
Salary: $15.00 /hour
Required experience:
Required education:
- High school or equivalent
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