Turn your Customer Service Experience into a great CAREER with JCPenney Do you want to become a big part of the reason why customers continually return to JCPenney? Are you looking for an exciting fast-paced work environment where you will be part of a team? As a valued member of the JCPenney Customer Care Team you’ll witness first-hand why JCPenney has the best customers and employees around!
What JCPenney Gives to a Customer Care-Call Center Associate:
- A focus and dedication to your success including 3 weeks paid initial training, continuous career development planning and coaching for growth.
- A fun engaging work environment including; causal work attire, fun team activities, competitions and volunteer opportunities.
- Schedule flexibility! We have full-time and part-time opportunities, day and evening shifts, weekend options and work-life balance.
- Exceptional Benefits including: Medical, Dental, Vision, Disability, Life, Flexible Spending Accounts, My Time Off (Vacation), Work Life Balance Days, Matching 401K contribution, and an exceptional Employee Discount!
What a JCPenney Customer Care-Call Center Associate Gives to our Customers:
- The passion, empathy and communication skills required to provide an exceptional shopping experience for every customer on every phone call.
- A focus and dedication to our customers to listen, understand their needs, acknowledge their issues and provide effective solutions.
- Provide insightful product knowledge to drive sales, increase our exclusive and private brand awareness and strengthen customer loyalty.
- The computer keyboarding, navigating or emailing capability to multitask during customer interactions and make the shopping process smooth and seamless to the customer.
- The spirit and positive initiative to develop their skills and grow within the organization to become an impact player to the team, the overall business and our JCPenney customers.
Must be available: Afternoons /Evenings/Weekends – shift falls within 1pm to 11pm
* Apply now to join our team and find out why JCPenney wasrecently named one of America’s Best Employers for 2015!
Job Type: Full-time
Salary: $11.50 /hour
Required experience:
- 1+ year of sales, call center or customer service: 1 year
Required education:
- High school or equivalent
» Apply Now
Please review all application instructions before applying to JCPenney.
|
|
3.89,566 reviews
A century-old name in retailing, J. C. Penney is reinventing itself to modernize its iconic but sagging department store business. The…
|
EmoticonEmoticon