Mail Room and Office Services Associate - RR Donnelley - Washington, DC

The primary responsibilities of the Mail / Office Services role is to receive, sort and deliver incoming mail according to the client’s existing schedule. This role will also provide administrative support to the firm, which could include reception, hospitality, conference room support, general clerical and project-related support.

Performs regular Mail Runs


Receives, sorts and delivers incoming mail, express or non-express packages


Process incoming/outgoing pouches (e.g. inter-office)


Receive & Ship USPS mail, FedEx, UPS, Eastern Connection packages


Schedule couriers/messengers


Manages the relationship with mail service vendors


Pick-up shredding materials from the client


Move boxes/packages to and from offices


Order office and mailing supplies including paper supply and distribution for the copiers/printers


Handle light office moves (new hires/terminations, inter-departmental moves)


Visiting Personnel Office (“VPO”) maintenance (checklist, nametags, supplies)


Convenience room checks (re-stock and order supplies)


Hospitality/Conference room setups/clean-ups including equipment requests (chairs, whiteboards, etc.)


Maintain order and cleanliness in pantries/kitchens


Ad hoc Special requests (box moves, pictures, files, books, IP File Runs, Files to Records, Maintain Firm directories, etc.)


Create and modify documents using Microsoft Office


Ensures a secure, confidential environment


Other duties as assigned including coverage for other business services functions within the site


Required Skills


2-4 years experience in similar service ideally within a law firm


HS Diploma or equivalent, or demonstrated ability to meet the job requirements


General knowledge of Microsoft Word, Excel, PowerPoint


Ability to quickly learn proprietary systems


Excellent written and oral communication skills sufficient to provide routine information, answer inquiries, and refer calls


Provide premiere service to clients with a “can do” attitude


Able to lift up to 25 lbs


OTJ-ADM


Required Experience



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