The Arizona Lottery is a sales oriented, government enterprise established through citizen initiative and public vote. Since 1981, its mission has remained constant; generating revenue for education, health and public welfare, economic and business development, and the environment.
Visit our website at http://arizonalottery.com/
Customer Service Representative 1
(Part-Time)
Apply by April 4, 2016
LOCATION
2900 E. Broadway, Suite 190 Tucson, Arizona 85730
JOB SUMMARY
The Arizona Lottery is a sales-oriented, government enterprise and its mission is to generate revenue for education, health, public welfare, economic and business development, and the environment. If you are looking for an opportunity to use your Customer Service skills to have a positive impact on the people of Arizona, we want to meet you!
Currently, the Arizona Lottery is seeking a Customer Service Representative in the Tucson area who will be responsible for providing exceptional customer service in the Arizona Lottery’s Tucson office. The role is essential in assisting customers with transactions, paying high-tier winners, and resolving customer complaints. Responsibilities include: selling and redeeming lottery tickets, processing claims, and participating in office promotions. This is an excellent opportunity for a customer service representative with strong customer relation skills to support a variety of customers in a fast-paced office.
This is a part-time position consisting of 20 – 38 hours per week.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge:
· One year of experience in customer service concepts and techniques.
Ability:
· Communicate effectively with a diverse customer base and within the Arizona Lottery team.
Skills:
· Basic math computation and cash handling practices
Preference:
· Selective Preference will be given to candidates with previous retail experience.
BENEFITS
· The State of Arizona provides an excellent comprehensive benefits package including:
· Top-ranked retirement and long-term disability plans
· Affordable medical, dental, life, and short-term disability insurance plans
· Accrued vacation pay and sick days
· 10 paid holidays per year
· Deferred compensation plan
· Credit union membership
· Wellness plans
PRE-EMPLOYMENT REQUIREMENTS
· Candidates for this position will be required to submit to a criminal and financial history investigation.
· Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
· Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.
· All newly hired employees will be subject to the E-Verify Employment Eligibility Verification Program.
· To apply, click the APPLY NOW button below and follow the instructions to submit your application.
Having trouble applying for this position?
Email [email protected] or call 602-542-4700 for assistance.
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