:
GPC2004168
State-Region
:
Georgia-Metro Atlanta
Operating Company
:
Georgia Power Company
Description
CCC Service Consultant Temporary Position
GPC Customer Care Center (CCC), McDonough GA
The temporary position is located in our Sales and Service team at the Customer Care Center in McDonough GA.
We anticipate needing several temporary employees for a 12 to 24 month assignment, beginning May, 2015.
The temporary assignment may get extended, as needed.
Temporary employees must be flexible with work hours (some weeks could be up to 28 hours per week.
Hours are flexible but should be between 7AM and 7PM. Pay is between $14 and $16 per hour depending on experience.
Most of the work will be needed on Mondays, Fridays, days prior to and after holidays. Some holidays and weekends will
be required. This position will mainly involve speaking to residential customers to provide information about billing and outages during
storms or inclement weather.
Temporary employees will participate in a training class that is full time for 2 weeks beginning in May 2015. Part
time/on-call work hours begin immediately following successful completion of the training class. For some with previous
experience, there may be limited opportunities to work remotely from home after several months.
Subject to the Georgia Power Company Smoke Free Workplace Policy: You must be free from all tobacco products (including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying for this position.
Georgia Power is an investor-owned, tax-paying utility that serves 2.25 million customers in all but four of Georgia’s 159 counties. The largest of four electric utilities that make up Southern Company, Georgia Power, has been providing electricity to Georgia for more than a century at rates well below the national average. With 4.4 million customers and more than 42,000 megawatts of generating capacity, Atlanta-based Southern Company (NYSE: SO) is the premier energy company serving the Southeast. A leading U.S. producer of electricity, Southern Company owns Alabama Power, Georgia Power, Gulf Power, Mississippi Power, Southern Nuclear, Southern Power, SouthernLINC Wireless and Southern Telecom. Southern Company also has a growing competitive generation company. Southern Company brands are known for excellent customer service, high reliability and retail electric prices below the national average. Southern Company is consistently listed among the top U.S. electric service providers in customer satisfaction by the American Customer Satisfaction Index (ACSI).
Southern Company is an Equal Opportunity Employer (EOE) of minorities, women, individuals with disabilities, veterans and strongly supports diversity in the workplace.
Job Level
:
Individual Contributor
Travel (Up to…)
:
No
Union/Covered
:
No
Job Field
:
Customer Service
Work Location(s)
:
CCC Henry Co Customer Care Ctr – 2500 Patrick Henry Pkwy.
2500 Patrick Henry Pkwy.
McDonough
30253
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