Title Program Specialist
Location Washington, DC
Department Name Program Delivery
Pact Overview
Pact OverviewAt the heart of Pact is the promise of a better tomorrow. The promise of a healthy life. Of a decent livelihood. Of sustainable natural resources that benefit communities. Now more than ever in its 42-year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.
Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.Department OverviewPact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Department, contributes to realizing this purpose by:
- Forging smart partnerships and treating all people with dignity and respect;
- Applying organizational policies and regulatory compliance appropriately and consistently
- Facilitating team spirit among colleagues and promoting the organization through communications
- Influencing decision makers through focused, relevant communications
- Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all;
- Cultivating and harvesting innovation;
Contributing to the organization’s ability to think and act strategically at all times;Position PurposeThe position will perform the responsibilities of a Program Specialist (PS) in support of the Southern and Francophone Africa portfolio (SAFO). S/he will learn Pact’s program and knowledge management systems and will interact daily with colleagues in country offices and DC-based departments. The PS will report to the Sr. Program Officer. S/he will support all colleagues and country offices programs in the SAFO team.Key Responsibilities
Providing operational and administrative support to projects as needed; coordinating timely and comprehensive responses to country teams’ requests and needs
Maintaining good knowledge of project issues, operations, and working environment
- Keeping track of programs up-coming due deliverables and reporting dates; helping to track monthly financial reports in cooperation with country offices
- Coordinating preparation of project-related consultant agreements and tracking related payments
- Helping to coordinate start-up processes for new country offices and close-outs for countries were operations are ending
- Ensuring high-quality project descriptions, documents, case studies, and other relevant documents are posted to internal and external websites
- Establishing and maintaining a document filing system for each project; copying relevant email traffic to project archives; preparing documents for off-site storage
- Maintaining project information, profiles, and contact lists are entered and updated in Pact’s databases and shared network drives
- Scheduling meetings, as requested, and taking minutes
- Participating in Program Delivery team-wide meetings and initiatives
- Coordinating administrative support from the Shared Services department
- Following up with relevant HQ departments on requests from country offices
- Ensuring project intellectual capital is properly captured, filed and disseminated
- Traveling to country offices to provide support as needed
Other related tasksBasic Requirements
BA and 2+ years of relevant experience (or equivalent)
Ability to travel regularly and at short-notice
- Experience and/or strong interest in working in a fast pace multicultural environment
- Excellent communication (written and verbal) and cross cultural skills
Fluency in written and spoken EnglishPreferred Qualifications
Work experience in international development or a developing country
Proficient in at least one other relevant language (preferably French or Portuguese)
- Highly self-motivated with strong attention to detail
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