Reception Desk Clerk - Santa Fe Community College - Santa Fe, NM

Performs clerical and customer service duties related to Fitness Education Center operations. Must be committed to serving a diverse college community. Actively participates in and contributes to continuous quality improvement.

Minimum Qualifications

• High School diploma or GED .

• Three (3) months customer service experience.

• Background check required.


Preferred Qualifications

• Current American Heart Association CPR / AED and First Aid certifications


Knowledge, Skills and Abilities

• Knowledge of customer service principles and practices.

• Knowledge of cashiering principles.

• Knowledge of basic math.

• Skill in decision making and problem solving.

• Skill in interpersonal relations and in dealing with the public.

• Skill in oral and written communication.

• Ability to provide quality customer services.

• Ability to communicate effectively using a telephone and hand-held radio.


Posting Date

03/07/2016


Closing Date

03/21/2016


Open Until Filled

No


Special Instructions to Applicants


Pay Range

$11.05 – $16.57


Physical Demands

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing or stooping. The employee occasionally lifts light objects.

• The work is typically performed in the fitness center.

• Early morning, evening and weekend shifts required.

• May be exposed to the risk of blood borne pathogens.


Job Duties


Responsibility/Duty

• Greets incoming users and guests and ensures check-in procedures are followed; verifies student enrollment status.

• Answers telephone; provides information and assistance; directs to appropriate personnel.

• Processes cash transactions, including day pass sales, wellness assessment fees, and locker rental fees; completes cash drawer reports.

• Performs general cleaning duties; washes, dries, folds and restocks towels.

• Initiates emergency procedures as appropriate; contacts emergency response personnel; notifies manager on duty.

• Performs related duties as assigned.



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