Club Assist partners with trusted motoring organizations worldwide, improving member experiences through the provision of automotive battery supply and roadside replacement, automotive glass repair and replacement, and other member services.
We are the largest mobile automotive battery retailer in the world, and we’re committed to the pursuit of service excellence for more than 68 automotive club partners across the globe.
Purpose
Reception duties and provide general office assistance as the office assistant. Provide additional backup telephone support for Customer Service Department.
Duties and Primary Responsibilities – Provide the primary communication link for all incoming calls and be responsible for all initial contact with staff, clients and customers.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Distributing info to all Club Assist Offices in US, AUS, CAN, EU.
Fax, photocopy and maintain computers/printers/office equipment
Sourcing office supplies and other amenities as needed.
Maintains safe and clean reception area by complying with procedures, rules, and regulations
Works with Human Resources to prepare documents, file, etc. so confidentiality is a must.
Distributes mail
Prepares shipments (UPS)
Helps staff in preparing documents if needed
Stocks kitchen, bathrooms and maintains cleanliness
Monthly cleaning of Refrigerators
Makes service calls if needed
Helps in event planning
Places catering orders
Receives and distributes office supplies and assists in placing orders (Staples, Aramark)
General Kitchen and Office Maintenance
Provide clerical support to Office Manager
Reconcile office expenditures
Provide support North American administrative group
Communication link between West Coast field staff and Club Assist office personnel.
Coordinate travel arrangements when needed
Perform minor clerical tasks to support the departments within the company as needed.
If needed, take meeting minutes and distribute to appropriate stakeholders.
Assist the Office Manager with the coordination of meals, transportation, lodging, equipment and other relevant matters for office meetings and events when needed.
Maintain cleanliness of break room, stock office supplies, maintain the order of the common work area for the office, and ensure that all office equipment is properly functioning.
Receives and distributes office supplies and assists in placing orders (Staples, Aramark)
General Kitchen and Office Maintenance
Provide clerical support to Office Manager
Reconcile office expenditures
Provide support North American administrative group
Coordinate travel arrangements when needed
Perform minor clerical tasks to support the departments within the company as needed.
If needed, take meeting minutes and distribute to appropriate stakeholders.
Assist the Office Manager with the coordination of meals, transportation, lodging, equipment and other relevant matters for Los Angeles office meetings and events when needed.
Maintain cleanliness of break room, stock office supplies, maintain the order of the common work area for the office, and ensure that all office equipment is properly functioning.
Other duties as assigned.
Job Requirements Skills / Experience / Qualifications Required
Strong Customer Service and Communication Skills,
Previous Reception and/or Customer Service experience. 2+ years
Strong computer skills (MS Office) and MS Excel-must have proficiency in both Excel and Powerpont
Organization skills a must. Attention to details a MUST.
Courier services/shipping experience (UPS preferred)
Multi tasking skills. Ability to prioritize.
Ability to adapt to change.
Strong organizational skills
Ability to prioritize daily tasks
Excellent Reception Skills
We offer a great starting hourly wage with medical, dental, vision, 401k, life, short and long term disability, flexible spending and two weeks of paid vacation each year.
Job Type: Full-time
Salary: $16.00 /hour
Local candidates only:
Required experience:
- Receptionist, Microsoft Office: 2 years
Required education:
- High school or equivalent
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