The agency has a 2015-17 Biennial Budget of approximately $20 million and 50 FTE. The agency is responsible for the operations of 29 highway safety rest areas around the state under an interagency agreement with the Oregon Department of Transportation; administers the statewide “Blue Logo” Sign Program that identifies gas, food, lodging and attractions on highways throughout Oregon; and administers the Oregon Heritage Tree and Oregon Historical Marker programs. This position exists in the Rest Area Division of OTE.
Our Rest Area teams oversee all aspects of rest area operations and maintenance, from cleanliness to handing out tips about where to find an open diner. OTE supervises many rest areas across the state and bases its rest area management on the needs of the motorist as well as the communities which exist nearby. We collaborate with community leaders and regional businesses to provide the very best motoring experience possible.
This posting is for one (1) full-time position managing our Gettings Creek Rest Area location near I-5 milepost 178 and our Cabin Creek Rest Area location near I-5 milepost 143. Successful candidate must reside within a 45 minute travel distance from the work location for response to emergency situations. No relocation costs will be authorized. OTE rest area facilities serve the traveling public every day of the year, and the successful candidate will be available to work weekdays, weekends, and holidays in all types of weather. If you would like more information about Oregon Travel Experience visit ortravelexperience.com/.
Duties & Responsibilities
The primary purpose of the Rest Area Supervisor position is to provide direct oversight and management of day-to-day operations of Rest Areas with higher-than-average traffic counts, and/or with features and amenities. Supervise other Rest Area employees, and oversee the activities of contractors performing regular facility and landscape maintenance, and other contractors or licensed personnel performing electrical, plumbing, painting and other work. Monitor and maintain all systems to ensure safe and efficient operations. Ensure budgetary and expense controls. Serve as a key field representative to other agencies, partners, and the public.
Must have and maintain a valid driver license and an acceptable driving record. Must obtain and maintain First Aid/CPR certification from an agency-accepted certification authority.
Rest Area Management
Oversee the maintenance activities of staff and contractors working on facilities and grounds. Inspect staff and contractors’ work and report on quality, acceptance, or improvements needed to staff or contractor and OTE administration.
Monitor water, wastewater and other systems; test and maintain as necessary.
Perform minor maintenance and repairs to facilities, equipment, and fixtures as necessary.
Maintain an appropriate inventory of parts, maintenance supplies and materials.
Maintain daily logs, working files, inventories, contracts and records.
Develop efficient and cost effective methods of rest area maintenance and operations while assuring that OTE maintenance standards are met on all facilities and grounds.
Ensure that Rest Area expenditures are within budget and approved.
Ensure that accurate methods are used to monitor the inventory and condition of facilities, equipment, utility systems and grounds.
Inspect properties and facilities to identify potential hazards; take appropriate and necessary measures to eliminate or mitigate hazards.
Conduct property inspections for negative impacts to structures and grounds.
Write material or work specifications, obtain quotations, purchase materials or authorize work as per agency operating procedures and policies.
Develop specific plans including labor, material, equipment, and budget for approval of projects. Participate in the selection of contractors.
Supervise Rest Area Specialists by giving direction and assigning tasks. Control work schedules, time sheets, and purchases.
Provide training to the Rest Area Specialists and/or other staff in the work procedures and performance standards required to manage the Rest Area.
Participate in the hiring interviews of new Rest Area staff as needed.
Ensure that all Rest Area staff comply with all applicable rules and laws and OTE policies and procedures.
Janitorial (currently performed by contractors, but may be required as needed)
Cleans restrooms by sweeping, washing, disinfecting and mopping floors, walls, ceilings and fixtures with approved chemicals. Areas of cleaning include: inside and outside walls, toilets, urinals, fixtures, ceilings, floors, mirrors, hand dryers, windowsills, partitions, garbage cans, sidewalks, and parking areas.
Keeps toilet paper, paper towel, and sanitary napkin dispensers filled.
Collects and disposes of garbage, litter, tree limbs and other debris.
Cleans tables, benches, walkways, parking areas, signs, drinking fountains and other fixtures.
Monitors building security and safety by performing such tasks as inspecting doors, windows and locks to ensure they are properly secured. Checks electrical use to ensure that hazards are not created.
Observes appearances and conditions of premises and equipment; reports needed repairs, safety hazards, or conditions requiring outside vendor services.
Performs minor maintenance such as unplugging toilets, replacing light bulbs, removing graffiti, and painting.
Removes snow from sidewalks, walkways and parking areas using snow blowers, snow shovels, and spreading snow melting chemicals.
Landscape
Mows turf areas to maintain neat & trim appearance.
Edges sidewalks regularly.
Trims grounds around shrub beds and picnic table pads as well as fence lines and areas not accessible by mower.
Keeps leaves removed from all areas.
Trims shrubs and keep beds free from litter and weeds.Removing dead shrubs and replanting as needed.
Blows sidewalks and picnic areas after mowing.
Pressure washes sidewalks as needed.
Picks up and removes storm debris and downed limbs as needed.
WORKING CONDITIONS
Interacts frequently with the public. Often works alone. Works various shifts including weekends, holidays, evenings and long hours on short notice. Occasional travel including overnight to headquarters or other facilities for meetings and training. May be exposed to environmental and chemical hazards, allergens, and odors standard to area of assignment. Cleans up and disposes of human-generated and animal waste. May be exposed to hostile and offensive language and actions from the public. Works in, on and around buildings, facilities and grounds, inside and outside in all weather conditions. Uses vision and hearing, manual dexterity, communication and motor skills to perform the duties of the position, including emergency response situations. Traverses up and down inclines and stairs, over rough, uneven and slippery terrain or paved surfaces. Maneuvers objects weighing up to 50 pounds. Uses ladders, reaches above shoulder level, and works on hands and knees; bends, stoops, crouches, kneels, climbs, twists, pushes and pulls in regular performance of duties. Operates power tools, small equipment and a riding mower with attachments for snow removal.
Qualifications, Required & Requested Skills
Your work experience must clearly demonstrate how you meet the minimum qualifications below in the work experience section of your application. A resume will not substitute. All answers to the supplemental questions will be verified using the work experience section of your application to determine if you meet these minimum qualifications. If the work experience included on your application does not support your answers, your application will be rejected.
Minimum Qualifications (Required Skills):
Three years of management, lead work, or supervisory experience which includes customer service (e.g. supervising personnel, scheduling, performance evaluation, hiring recommendation, practices of employee relations, etc.) AND maintenance experience (e.g., construction trades, landscaping).
OR
A Bachelor’s degree in Park and Recreation Administration, Natural Resource Management, Environmental Studies or a related field AND 18 months of management, lead work, or supervisory experience which includes customer service (e.g. supervising personnel, scheduling, performance evaluation, hiring recommendation, practices of employee relations, etc.) AND maintenance experience (e.g., construction trades, landscaping).
OR
An Associate’s degree in Park and Recreation Administration or Natural Resource Management, Environmental Studies or a related field AND 2 years of management, lead work, or supervisory experience including customer service (e.g. supervising personnel, scheduling, performance evaluation, hiring recommendation, practices of employee relations, etc.) AND maintenance experience (e.g., construction trades, landscaping).
Desired Attributes (Requested Skills):
Skill in communicating to obtain needed information.
Skill in providing factual information based on observation, knowledge and understanding.
Skill in common courtesy while communicating with others.
Skill in maintaining composure during emergency or emotionally charged situations.
Skill in providing people with rule information and asking for compliance.
Skill in using computer equipment and programs.
Skill in determining the methods, means and personnel (year-round, seasonal, volunteer) by which operations are to be conducted.
Skill in assigning work to be done.
Skill in evaluating the quality and quantity of maintenance and operations work performed by direct report personnel.
Skill in providing effective supervision and performance feedback to direct-report personnel and contractors.
Skill in preparing reports, performance evaluation and incident analyzes.
Skill in operating and overseeing the safe use of tools, material and equipment associated with landscape and building maintenance.
Skill in leading work requiring the performance of plumbing, carpentry, painting, grounds keeping tasks.
Additional Information
How to Apply
To apply for this position, follow the “Apply” link above and complete the Oregon employment application online.
All application materials must be received by the closing date and time posted on this announcement.
Complete Application
The application must include work experience that supports how you meet the minimum qualifications and requested skills. A resume (attached or text) will not replace the work experience section of the application.
Work experience is based on a 40 hour work week. (Example: 20 hours a week for one year would equal six-months of work experience.)
Transcripts
If you are using education (a degree or coursework) to qualify for this position, transcripts must be submitted for all required or related courses. (A copy of your diploma will not substitute for the required transcripts.) Transcripts can be official or unofficial at time of application. If you are using your education to meet the minimum qualifications and do not attach your transcripts your application may be removed from consideration.
For application purposes, scanned copies are acceptable. Transcripts must be from an accredited institution and clearly show (1) your name, (2) the name and address of the institution, (3) the degree received and date conferred, and (4) required courses completed with a passing grade. The official or original degree documentation may be requested for education validation.
Driver License
This position requires you to possess and maintain a current valid license to drive issued by the state of residence.
If you are applying from out of state, at the time of interview you will be required to present a copy of your driving record from the state in which you hold a current license to drive. If you are selected for this position, you must have and maintain a current valid license to drive issued by the state where you reside at the date of hire.
Criminal Records Check
Employment is contingent on the outcome of a criminal records check which may require fingerprints (FBI). Any history of criminal activity will be reviewed and could result in the withdrawal of the offer or termination of employment.
Work Authorization
Oregon Travel Experience does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security’s Form I-9, confirming authorization to work in the United States.
Veterans’ Preference
Eligible veterans who meet the qualifications will be given veterans’ preference. To receive preference you MUST attach appropriate documentation as outlined by the Department of Administrative Services at the following website http://www.oregon.gov/jobs/Pages/Vet-resources.aspx or you may call the Oregon Department of Veterans’ Affairs at 1-800-692-9666.
Protect Your Confidential Information
To protect your confidential information, please redact (black out) your social security number on all documents before attaching them to your application.
Email Address
You must have a valid email address to apply for jobs with Oregon Travel Experience. All communication regarding your application and status will be done by email.
If you do not currently have an email address and do not know where to go to get one please refer to our Applicant Frequently Asked Questions web page and scroll to the Getting Started section. Find the “I don’t have an email address. What can I do” question to view information on where you can get a free email account. The state of Oregon does not endorse any particular provider.
Contact Information
For additional information about this opening you may contact me at (503) 378-4309 or Patricia.Cuno@oregon.gov.
If you need an alternate format in order to complete the application process, please contact me at (503) 378-4309 or Patricia.Cuno@oregon.gov. Be prepared to describe the alternate format needed.
Special Information
Note: All application materials will be reviewed for communication at a professional level with attention to proper grammar, spelling, and punctuation.
Only candidates who meet the qualifications for this position and with work experience most closely meeting the requested skills (desired attributes) of this position will be invited to an interview.
Unless otherwise required by statute or contract, all OTE employees are employed “at will”, which means that your OTE employment may be terminated by the employee or OTE, at any time for any lawful reason, with or without cause, and with or without advance notice. You may also resign your employment with OTE at any time. Any contract establishing an employment relationship with OTE other than “at will” must be in writing, signed by the CEO and approved by the Executive Committee of the Travel Information Council.
Be sure to attach all required documentation listed above. Failure to attach the required documentation may result in your application being removed from further consideration.
The compensation on all announcements may change without notice.
Job posting reference number OTE16-8016.
Oregon Travel Experience is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity
Core benefitsMedical, vision and dental insuranceComprehensive medical, dental and vision plans for the employee and qualified family members$5,000 in employee basic life insuranceRetirement benefits
Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)Employer paid defined benefit and defined contribution programsPaid leaves and other benefits
Sick leave earned at the rate of 8 hours per a month with no maximum accumulationVacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments24 hours personal leave earned each fiscal yearTen paid holidays a yearThe state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.
Optional benefits
Term life (employee, spouse or domestic partner, and dependentsLong-term and short-term disabilityAccidental Death and DismembermentLong-term care (self and eligible family members)Flexible spending accountsOption to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.
The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.
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