United States of America: Program Delivery Internship


Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future. The Program Delivery Department, contributes to realizing this purpose by:


•Forging smart partnerships and treating all people with dignity and respect;
•Applying organizational policies and regulatory compliance appropriately and consistently;
•Facilitating team spirit among colleagues and promoting the organization through communications;
•Influencing decision makers through focused, relevant communications;
•Continually striving to learn and share knowledge and find small ways to make the workplace more enjoyable for all;
•Cultivating and harvesting innovation;
•Contributing to the organization’s ability to think and act strategically at all times;


Position Purpose:


Seeking one to two interns to support the East/West Africa, Latin America and Global Projects portfolio. Interns will learn Pact’s program and knowledge management systems and will interact daily with colleagues in country offices and DC-based departments. Interns will work closely with the Program Manager in a team approach and will be asked to perform discrete tasks. Interns will report to the Program Manager.


Interns should have the ability to work at least 32 hours per week from May to August.


Key Responsibilities:


Knowledge Management:
• Posting key documents on the Intranet, including case studies, methodologies, policies, forms, etc.
• Maintaining the e-filing system of shared network drives, saving all relevant information to the designated location


Others as required, including:
• Providing operational and administrative support to projects as needed; coordinating timely and comprehensive responses to country teams’ requests and needs
• Assisting country office staff in the development of project reports, work plans, and other project contractual obligations, and ensure timely submission and quality of content
• Scheduling meetings and taking notes
• Ensure coordination of efforts at program level with all relevant stakeholders
• Coordinating administrative support from the Shared Services department
• Following up with relevant HQ departments on requests from country offices
• Pay invoices and prepare payment requests for Pact vendors and consultants as requested.


Basic Requirements:


• Ability to establish and sustain interpersonal and professional relationships with Pact staff in overseas offices
• Proficient with Microsoft Office programs, including Excel
• Excellent written and oral communications
• Strong and proven ability to build and develop internal and external relationships
• Detail oriented with the ability to multitask
• Solid knowledge of travel, international and domestic


Preferred Qualifications:


• International experience
• Pursuing a Master’s degree in International Development, International Relations, Public Health or related field
• Working knowledge of French and/or Spanish




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