Think that working in the insurance field can’t be exciting, rewarding and challenging? Think again. You’ll help us reinvent protection and retirement to improve customers’ lives. We’ll help you make an impact with our training and mentoring offerings. Here, you’ll have the opportunity to expand and apply your skills in ways you never thought possible. And you’ll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Job Description
Do you have a passion for helping others? Can you work independently? Manage your time efficiently? Are you looking to accelerate your career with a world-renowned company?
Allstate Insurance Company has an exceptional career opportunity for a Claims Service Specialist in Birmingham, AL. Starting Monday, May 16, 2016 . Work schedule is 11:15 a.m.-8:00 p.m. Monday-Saturday, including training. Sundays off with one other day off during the week. The hourly rate is $15.00. There will be a 4 week training period.
A vital role in helping to deliver a superior customer experience!
The Claims Service Specialist position is not just another “job.” This position is vital to Allstate’s success because its primary purpose is to deliver on our Good Hands® promise, which is to help restore people’s lives after they’ve experienced a loss. There aren’t many other careers that provide the same opportunity – especially at a financially secure, award-winning, Fortune 100 organization.
As a Claims Service Specialist, you will:
• Manage a steady volume of new claims daily.
• Guide Allstate customers through our claims process.
• Assimilate data, evaluate facts and negotiate solutions to complex problems.
• Collaborate with a variety of specialized industries including legal, medical, construction, advanced computer and information technology systems.
• Gain a broad range of professional skills that will be equally applicable and highly valuable, no matter where your career takes you.
• Thrive in an inclusive environment that encourages diversity, balance and innovation.
Job Qualifications
If you’re up to the challenge, here are some of the qualifications you’ll need to apply:
• Excellent customer service skills and a passion to help others
• High School Diploma or General Education Diploma (GED)
• The ability to be a self-starter and work independently
• Excellent time management skills
• Strong written and verbal communication skills
• Strong computer, typing and grammar skills
• The ability to lift up to 20lbs
• At least one year of customer service experience in an office environment preferred
• The desire to love coming to work every day
• Bilingual candidates encouraged to apply
Please note:
This is a second shift position which will fall between the hours of 11:15am to 8:00pm with potential for a shift change in the future. The first 4 weeks will include mandatory training classes. No time off will be permitted during this period, and it may also require rotating weekend and holiday shifts as necessary. You must be able to work Monday – Saturday, 11:15am-8:00pm.
Compensation and Benefits:
• Our Total Rewards benefits package beginning on your first day of employment, including 401K, health, dental, vision and life insurance.
• A generous paid time off plan
• Health and wellness incentives
Good Work. Good Life. Good Hands®.
As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter , Facebook , Instagram and LinkedIn or watch a video .
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please see the notice regarding the San Francisco Fair Chance Ordinance .
It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.
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